Question about standard task 31000007

[Rick Bakker]

Hello,

The workflow log will show just about everything you need to know. Go
back to SWI1 and try the various views. It's all there.
If the task isn't showing, then how do you know it was executed?

regards
Rick Bakker
hanabi technology

On Sat, Sep 17, 2011 at 2:10 AM, John Virgin <johnvirgin at gmail.com> wrote:
> Hi,
>
> We are implementing CATS with approval required.  We've configured the
> respective profile to use standard task 31000007.  When we tested this, it
> works and the approver gets to see it in UWL and do the necessary process.
> However, sometimes it the workitem doesn't appear in the UWL of the
> manager.  We've debugged it and the role resolution program selected the
> position of the manager correctly and then it will create the workitem
> without any errors, but still noting comes up in the manager's UWL.
>
> Basically, my question is how do we see the workitem in the log?  We would
> like to know what is going with the workitem when the expected manager
> doesn't receive it.  Transaction SWI1 won't show the task and it's not
> available when go to the choices in the selection screen.
>
> Can anyone advice?
>
> Thanks.
>
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