SAP GUI Inbox - Document count always "1"...

[Sample, Rick]

Also,

I execute this SO_INBOX_ENTRIES_COUNT and RESUB is always 1. I have NOTHING I can see in inbox. No WFs, not Docs, etc.

One more detail. For myself, I have in an entry:
SOFM-RESUB = 2.

What does the "2" mean, and how do I set to SPACE? It is causing incorrect counts.

Help on the field:
SAPoffice: folder entry is a resubmitted object
Values:
SPACE - no resubmission
'1' - resubmission
'2' - last resubmission


How do I reset these entries? 





> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Sample, Rick
> Sent: Friday, March 11, 2011 8:43 AM
> To: SAP Workflow Users' Group
> Subject: SAP GUI Inbox - Document count always "1"...
> 
> Hi All and happy Friday,
> 
> I have a minor annoyance in the SAP GUI inbox.
> Whenever users have no Documents in their inbox, they exit inbox, come back in,
> expand tree, and count is ALWAYS "1".
> User clicks on the Documents folder, then flips to "0".
> 
> I had this issue YEARS ago and just went away. Now, it resurfaced. (Or users just
> stop complaining... can't remember!)
> 
> I am trying to get to OSS Notes, but incredibly slow.
> 
> 
> Rick Sample | SAP Workflow Analyst/Developer www.graybar.com - Works to Your
> Advantage
> 
> 
> 
> 
> 
> 
> 
> 
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