Problem with "Send Mail" step

[Morris, Eddie]

Hello Hari,

Also check SO12 and see if the user has an email address maintained in the "Automatic Forwarding" tab. If this means that any mails sent to the user will then be forwarded to the email address maintained in SO12.

Regards,
Eddie

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Hilsbos, Margaret A
Sent: 21 June 2011 13:57
To: SAP Workflow Users' Group
Subject: RE: Problem with "Send Mail" step

Hari,

Check last tab of SO16 and see if  'Send to Home Address of Users' is selected. If this is selected, any mail sent to SAP Inbox will also be sent to user's home address. I think 'home address' is based on SU01 but I'm not sure on that point.

I don't think the organizational type used in recipient of send mail step affects this.

Margaret

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of hari.bommaraju at accenture.com
Sent: Tuesday, June 21, 2011 8:30 AM
To: sap-wug at mit.edu
Subject: Problem with "Send Mail" step

Hi WUG,

"Send Mail" step with "Recipient type" as Organizational Object and "Expression" as US<SAP ID> is sending out an external email to the user! Is this a standard behavior?

I was expecting to see a message ONLY in SAP Inbox of the user [since the recipient type is Organization object and NOT Email address]. Please clarify!

Br,
Hari


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