Attachment in portal not getting displayed in SAP Inbox

hari.bommaraju@accenture.com hari.bommaraju at accenture.com
Mon Jun 20 01:53:55 EDT 2011


Dear WUG,

Need your help!

While creating travel expense requests from Enterprise Portal, travelers created few attachments and then saved the travel expense reports.

A workflow then got triggered and this travel expense reports reached the SAP Inboxes of the checkers [in the finance department].

The issue here is that these checkers do not have access to enterprise portal and they expect to see the attachments [that the traveler has created via the portal] via corresponding work items in their SAP Inboxes - which currently is not happening!

I checked the trip transaction that got created [in the backend / in SAP] and found the 'attachment list' menu option in GOS being disabled [may be because there is not even one attachment that has come to the backend!]

What needs to be done so that the attachments can even be viewed from the backend / from SAP Inbox? Please suggest!

Br,
Hari



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