Forwarding eMail from SOST
Ramki Maley
rmaley at erpworkflow.com
Fri Jun 3 11:58:14 EDT 2011
Hi Dominic,
This morning I had a requirement to resend/forward a workflow email
(this not a notification with a workitem link) that was in the SOST
queue to an additional email address. All the buttons in the application
toolbar are disabled except for the "New Message" button. I do have
SAP_ALL & SAP_NEW auths. DO you have any idea how to enable the Forward
option?
Thanks,
Ramki.
On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
>
> Hi Srinivas,
>
> This is really strange, you might have a local Front End problem.
> Please do one thing:
>
> Go to transaction sost and select one of the emails which was sent to
> you, go to display document, change into the attributes tab. Let us
> know the document class and document size. It is normaly below 5kb.
> Forward the email and open it from a different PC and non MS mail
> program, same behaviour?
>
> I think this is a Front End problem.
>
> Cheers Dominik
>
> ------------------------------------------------------------------------
> *Von:* Srinivas Reddy [ootasrinivasreddy at gmail.com]
> *Gesendet:* Freitag, 3. Juni 2011 16:06
> *Bis:* SAP Workflow Users' Group
> *Cc:* daniel-benjamin.zaidspiner at sap.com
> *Betreff:* Re: performance issue while the user click on the email in
> MS outlook (extended notifications)
>
> Hello All,
> Thanks a lot for your replies. I would like to explain in detail what
> actually is happeing. Kindly check the attached document with screen
> prints of what is happeing?? Thanks in advance.
>
> On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A
> <Margaret.Hilsbos at dayzim.com <mailto:Margaret.Hilsbos at dayzim.com>> wrote:
>
> Srini,
>
> To enable / disable the mail send job I think you can use
> transaction SCOT. If possible have your Basis team do this, as it
> is their purview.
>
> With the server off, run SWN_SELSEN. You will be able to see the
> generated emails in transaction SOST. Unsent emails will have a
> yellow triangle icon with a message like "waiting for service". If
> you delete those while they are in the unsent status then the
> mails will not be delivered. (Only delete the emails for your
> notifications - make sure you don't delete any other emails that
> should be sent!).
>
> Once you've cleared the messages you want to 'dump', have Basis
> restart the mail send job. Anything still in the SOST queue
> waiting delivery will be sent the next time the mail job runs.
>
> I hope this helps. However, if you've already had messages
> delivered and new messages still have this problem.... I'm not
> sure how this helps you (are you sending daily reminders for all
> the old work items that haven't been completed?). But anyway that
> is how you delete messages you don't want to send.
>
> Margaret Hilsbos
> Business Systems Analyst, Corporate IT
> Day & Zimmermann
> (215) 299-5630
>
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>]
> On Behalf Of Dart, Jocelyn
> Sent: Thursday, June 02, 2011 2:12 AM
> To: SAP Workflow Users' Group
> Subject: RE: performance issue while the user click on the email
> in MS outlook (extended notifications)
>
> Yes... Normally the basis guys fiddle with the mail server
> settings so the mails don't get delivered and we just clear out
> the old mails somehow so they don't get resent when we turn the
> mail server connection back on...
>
> Sorry... one of those jobs I usually just hand over because the
> basis guys like to control the mail connection... someone in the
> list might be able to give a couple of clues?
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>]
> On Behalf Of Rick Bakker
> Sent: Thursday, 2 June 2011 3:44 PM
> To: SAP Workflow Users' Group
> Subject: Re: performance issue while the user click on the email
> in MS outlook (extended notifications)
>
> Hello,
>
> I believe Jocelyn means you should just ignore the mails from the
> first run.
>
> regards
> Rick Bakker
> hanabi technology
>
> On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
> <ootasrinivasreddy at gmail.com <mailto:ootasrinivasreddy at gmail.com>>
> wrote:
> > Hi Jocelyn,
> >
> > Thanks for your answer. The problem is only in test and
> production system.
> > We have turned off the batch job for SWN_SELSEN report in
> development system
> > but still the problem is not fixed . In your last statement
> "dump the mails
> > from the first run". Please let me know how can I do this.
> >
> > On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn
> <jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>> wrote:
> >>
> >> Hi Srini,
> >>
> >> Often this happens in Test systems when the email notification
> is first
> >> configured and there are 10s to 100s of work items in the one
> mail, and
> >> hence the mail itself is huge.
> >>
> >>
> >>
> >> These days on sites we like to do an initial run of extended
> notifications
> >> to generate the emails but dump the first lot of mails - e.g.
> by temporarily
> >> preventing the mail server from delivering them. After that
> the delta
> >> mails should be smaller and perform reasonably provided you are
> running your
> >> job at reasonable frequencies (at least once a day).
> >>
> >> If you are running the SWN_SELSEN program manually or turn off
> your batch
> >> job for extended periods you need to repeat the process. Often
> we just
> >> doctor the mail server connection so that it is only active
> when we need it
> >> for test systems (and we usually don't turn it on at all for
> dev systems).
> >>
> >>
> >>
> >> It's usually not a problem in a production system, unless you
> are turning
> >> on extended notifications after you have been live for some
> time... in which
> >> case the same approach will work, i.e. dump the mails from the
> first run.
> >>
> >>
> >>
> >> Hope that helps.
> >>
> >> Regards,
> >>
> >> Jocelyn
> >>
> >>
> >>
> >>
> >>
> >> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>]
> On Behalf
> >> Of Srinivas Reddy
> >> Sent: Thursday, 2 June 2011 12:19 AM
> >> To: SAP Workflow Users' Group
> >> Subject: performance issue while the user click on the email in
> MS outlook
> >> (extended notifications)
> >>
> >>
> >>
> >> Hi Experts,
> >>
> >> I am facing a performance issue while the user click on the
> email arrived
> >> via extended notification in MS outlook.The email is taking so
> much time to
> >> open. Is there any way to improve the performance.
> >>
> >> --
> >> Thanks and Regards
> >> Srini..
> >> >>
> >> _______________________________________________
> >> SAP-WUG mailing list
> >> SAP-WUG at mit.edu <mailto:SAP-WUG at mit.edu>
> >> http://mailman.mit.edu/mailman/listinfo/sap-wug
> >>
> >
> >
> >
> > --
> > Thanks and Regards
> > Srini..
> > SAP Technical Consultant
> > srinivasa.reddy.oota at sap.com <mailto:srinivasa.reddy.oota at sap.com>
> > +919886760677
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu <mailto:SAP-WUG at mit.edu>
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
>
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>
>
>
> --
> Thanks and Regards
> Srini..
>
>
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