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Hi Dominic,<br>
<br>
This morning I had a requirement to resend/forward a workflow email
(this not a notification with a workitem link) that was in the SOST
queue to an additional email address. All the buttons in the
application toolbar are disabled except for the "New Message"
button. I do have SAP_ALL & SAP_NEW auths. DO you have any idea
how to enable the Forward option?<br>
<br>
Thanks,<br>
Ramki.<br>
<br>
<br>
<br>
On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
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<p>Hi Srinivas,</p>
<p> </p>
<p>This is really strange, you might have a local Front End
problem. Please do one thing:</p>
<p> </p>
<p>Go to transaction sost and select one of the emails which was
sent to you, go to display document, change into the
attributes tab. Let us know the document class and document
size. It is normaly below 5kb. Forward the email and open it
from a different PC and non MS mail program, same behaviour?</p>
<p> </p>
<p>I think this is a Front End problem.</p>
<p> </p>
<p>Cheers Dominik</p>
<div style="font-family: Times New Roman; color: rgb(0, 0, 0);
font-size: 16px;">
<hr tabindex="-1">
<div style="direction: ltr;" id="divRpF116147"><font
color="#000000" face="Tahoma" size="2"><b>Von:</b>
Srinivas Reddy [<a class="moz-txt-link-abbreviated" href="mailto:ootasrinivasreddy@gmail.com">ootasrinivasreddy@gmail.com</a>]<br>
<b>Gesendet:</b> Freitag, 3. Juni 2011 16:06<br>
<b>Bis:</b> SAP Workflow Users' Group<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:daniel-benjamin.zaidspiner@sap.com">daniel-benjamin.zaidspiner@sap.com</a><br>
<b>Betreff:</b> Re: performance issue while the user click
on the email in MS outlook (extended notifications)<br>
</font><br>
</div>
<div>
<div>Hello All,</div>
<div> </div>
<div>Thanks a lot for your replies. I would like to explain
in detail what actually is happeing. Kindly check the
attached document with screen prints of what is happeing??
Thanks in advance.<br>
<br>
</div>
<div class="gmail_quote">On Thu, Jun 2, 2011 at 6:31 PM,
Hilsbos, Margaret A <span dir="ltr">
<<a moz-do-not-send="true"
href="mailto:Margaret.Hilsbos@dayzim.com"
target="_blank">Margaret.Hilsbos@dayzim.com</a>></span>
wrote:<br>
<blockquote style="border-left: 1px solid rgb(204, 204,
204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;"
class="gmail_quote">
Srini,<br>
<br>
To enable / disable the mail send job I think you can
use transaction SCOT. If possible have your Basis team
do this, as it is their purview.<br>
<br>
With the server off, run SWN_SELSEN. You will be able to
see the generated emails in transaction SOST. Unsent
emails will have a yellow triangle icon with a message
like "waiting for service". If you delete those while
they are in the unsent status then the mails will not be
delivered. (Only delete the emails for your
notifications - make sure you don't delete any other
emails that should be sent!).<br>
<br>
Once you've cleared the messages you want to 'dump',
have Basis restart the mail send job. Anything still in
the SOST queue waiting delivery will be sent the next
time the mail job runs.<br>
<br>
I hope this helps. However, if you've already had
messages delivered and new messages still have this
problem.... I'm not sure how this helps you (are you
sending daily reminders for all the old work items that
haven't been completed?). But anyway that is how you
delete messages you don't want to send.<br>
<br>
Margaret Hilsbos<br>
Business Systems Analyst, Corporate IT<br>
Day & Zimmermann<br>
(215) 299-5630<br>
<div class="im"><br>
<br>
<br>
-----Original Message-----<br>
From: <a moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a
moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a>] On
Behalf Of Dart, Jocelyn<br>
Sent: Thursday, June 02, 2011 2:12 AM<br>
To: SAP Workflow Users' Group<br>
</div>
<div>
<div class="h5">Subject: RE: performance issue while
the user click on the email in MS outlook (extended
notifications)<br>
<br>
Yes... Normally the basis guys fiddle with the mail
server settings so the mails don't get delivered and
we just clear out the old mails somehow so they
don't get resent when we turn the mail server
connection back on...<br>
<br>
Sorry... one of those jobs I usually just hand over
because the basis guys like to control the mail
connection... someone in the list might be able to
give a couple of clues?<br>
<br>
<br>
-----Original Message-----<br>
From: <a moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a>
[mailto:<a moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a>] On
Behalf Of Rick Bakker<br>
Sent: Thursday, 2 June 2011 3:44 PM<br>
To: SAP Workflow Users' Group<br>
Subject: Re: performance issue while the user click
on the email in MS outlook (extended notifications)<br>
<br>
Hello,<br>
<br>
I believe Jocelyn means you should just ignore the
mails from the first run.<br>
<br>
regards<br>
Rick Bakker<br>
hanabi technology<br>
<br>
On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy<br>
<<a moz-do-not-send="true"
href="mailto:ootasrinivasreddy@gmail.com"
target="_blank">ootasrinivasreddy@gmail.com</a>>
wrote:<br>
> Hi Jocelyn,<br>
><br>
> Thanks for your answer. The problem is only in
test and production system.<br>
> We have turned off the batch job for SWN_SELSEN
report in development system<br>
> but still the problem is not fixed . In your
last statement "dump the mails<br>
> from the first run". Please let me know how can
I do this.<br>
><br>
> On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn
<<a moz-do-not-send="true"
href="mailto:jocelyn.dart@sap.com" target="_blank">jocelyn.dart@sap.com</a>>
wrote:<br>
>><br>
>> Hi Srini,<br>
>><br>
>> Often this happens in Test systems when the
email notification is first<br>
>> configured and there are 10s to 100s of
work items in the one mail, and<br>
>> hence the mail itself is huge.<br>
>><br>
>><br>
>><br>
>> These days on sites we like to do an
initial run of extended notifications<br>
>> to generate the emails but dump the first
lot of mails - e.g. by temporarily<br>
>> preventing the mail server from delivering
them. After that the delta<br>
>> mails should be smaller and perform
reasonably provided you are running your<br>
>> job at reasonable frequencies (at least
once a day).<br>
>><br>
>> If you are running the SWN_SELSEN program
manually or turn off your batch<br>
>> job for extended periods you need to repeat
the process. Often we just<br>
>> doctor the mail server connection so that
it is only active when we need it<br>
>> for test systems (and we usually don't
turn it on at all for dev systems).<br>
>><br>
>><br>
>><br>
>> It's usually not a problem in a production
system, unless you are turning<br>
>> on extended notifications after you have
been live for some time... in which<br>
>> case the same approach will work, i.e. dump
the mails from the first run.<br>
>><br>
>><br>
>><br>
>> Hope that helps.<br>
>><br>
>> Regards,<br>
>><br>
>> Jocelyn<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> From: <a moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a>
[mailto:<a moz-do-not-send="true"
href="mailto:sap-wug-bounces@mit.edu"
target="_blank">sap-wug-bounces@mit.edu</a>] On
Behalf<br>
>> Of Srinivas Reddy<br>
>> Sent: Thursday, 2 June 2011 12:19 AM<br>
>> To: SAP Workflow Users' Group<br>
>> Subject: performance issue while the user
click on the email in MS outlook<br>
>> (extended notifications)<br>
>><br>
>><br>
>><br>
>> Hi Experts,<br>
>><br>
>> I am facing a performance issue while the
user click on the email arrived<br>
>> via extended notification in MS outlook.The
email is taking so much time to<br>
>> open. Is there any way to improve the
performance.<br>
>><br>
>> --<br>
>> Thanks and Regards<br>
>> Srini..<br>
>> >><br>
>>
_______________________________________________<br>
>> SAP-WUG mailing list<br>
>> <a moz-do-not-send="true"
href="mailto:SAP-WUG@mit.edu" target="_blank">SAP-WUG@mit.edu</a><br>
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href="http://mailman.mit.edu/mailman/listinfo/sap-wug"
target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br>
>><br>
><br>
><br>
><br>
> --<br>
> Thanks and Regards<br>
> Srini..<br>
> SAP Technical Consultant<br>
> <a moz-do-not-send="true"
href="mailto:srinivasa.reddy.oota@sap.com"
target="_blank">srinivasa.reddy.oota@sap.com</a><br>
> +919886760677<br>
><br>
><br>
> _______________________________________________<br>
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<br>
<br clear="all">
<br>
-- <br>
Thanks and Regards<br>
Srini..<br>
</div>
</div>
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