Workflow messages in SAP Inbox but can not be read via SWI5

Fri Jul 15 07:59:58 EDT 2011

Team!

One of the user reported that he has around 200+ workflow messages in his SAP Inbox. He also sent a screen shot confirming this.
When I run SWI5 against this user - I do not find any! What might have gone wrong!

Br,
Hari

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