General Task Issue

[Sanjay9 P]

Hi Experts,

I am using "General Task" attribute of Task Properties. Its working fine 
but it creates an embarrassing situation in PROD.
If no agent found then this task is broadcasted to all sap users which 
must not be. A custom method is used to determine the responsible agents. 

Now my questions ...
1. How we can stop to broadcast the workflow to all sap users when no user 
found ?
2. What is the best way to handle the no user situation for "General Task"
3. How we can be notified that workflow is unable to determine the agent ?

Probable Solution :
For Question 1:
I have changed the workflow design. If no user found the workflow will 
bypass the dialog step.
Is there any better solution ?

We can not make "General Forwarding Allowed" as we need to maintained 
possible agents at task level.


Thanks and regards,
SNJY


Sanjay Pal
SAP Workflow Consultant
Tata Consultancy Services
Mailto: sanjay9.p at tcs.com
Website: http://www.tcs.com
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