agent assisgnment for the mail step

[kaukabr@yahoo.com]

Hi Tom, create object method and use this rule in their and assign this object method to W.I with notification in their, I hope this helps. 
Aziz.

--- On Thu, 4/28/11, Simon, Tom <Simon.Tom at aoins.com> wrote:


From: Simon, Tom <Simon.Tom at aoins.com>
Subject: agent assisgnment for the mail step
To: sap-wug at mit.edu
Date: Thursday, April 28, 2011, 7:48 PM



I would like to use the notification rule 00000171 to determine the agent to send an email to letting them know they have a workitem in their inbox using the email step.
 
There is no place to use a rule for this step as the recipient type selection screen on the mail tab of the send mail step does not provide this as a choice.  Does anyone know a way to use this rule another way so I can use the results to populate who to send the email too.
 
Thank you
 
Tom  
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