Work Items in SWI5 but not in SBWP

[Sue Doughty]

Ian,

Is the task set up as a general task in the agent assignment....or have the users set up to receive it been assigned as agents to the task?

Regards,
Sue Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
Thomasville, NC

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Ian Myles
Sent: Tuesday, April 19, 2011 12:56 PM
To: sap-wug at mit.edu
Subject: Work Items in SWI5 but not in SBWP

Hi All,

I have a situation where the workflow log is saying that the workitem has been sent to the correct position however no one on attached to the position can see it in their inbox (myself included).

I have already done the following:

1. Refreshed the buffers via SWU_OBUF (we do this automatically anyway but I have also done it manually).
2. Checked to see if any filters had been implemented via the BADI (WF_BWP_SELECT_FILTER). There are none.
3. Checked table SWWUSERWI. All the correct user id's seem to be in the table as expected.
4. Checked to see if a layout filter had been applied to SBWP itself. As far as I can tell there has been none.
5. The workitem status is "READY".

This problem has only arisen recently as there are examples of the workitem in the SBWP just no new examples.

Does anyone have any ideas? I have seen similar posts but no reply e.g. http://forums.sdn.sap.com/thread.jspa?threadID=1878519 and http://mailman.mit.edu/pipermail/sap-wug/2011-April/034051.html

Thanks in advance,

Ian
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