Mobile worklfow developers need your input!

[BPT Consulting]

Hi Ginger,
 
Item 1: 
Choice B) we want a high success rate with mobile device processing so an up-to-date work item list.
Can’t help but wonder if the number of work items or dynamic columns will affect this time period.
 
Item 2: 
Have implemented rejections comments both ways, some clients are adamant about requiring comments when rejecting.  For the long term I suggest an option of forced or optional comments. 
 
Thank you for asking for feedback!
 
Regards,
Thomas Maue

--- On Fri, 4/15/11, Gatling, Ginger <ginger.gatling at sap.com> wrote:


From: Gatling, Ginger <ginger.gatling at sap.com>
Subject: Mobile worklfow developers need your input!
To: "sap-wug at mit.edu" <sap-wug at mit.edu>
Date: Friday, April 15, 2011, 4:25 PM






Hello, The mobile development group is looking at some additional ideas for workflow on mobile devices and they have the following questions for you:
Item 1:
If you have to choose only one, what would be more important for you in case of a mobile application for approvals when you launch the application or bring it back from background after half an hour:
A)     See the list of work items as fast as possible, so you can immediately try to start working even if some of the items might be out-of-date and there is some chance that you run into an error.
B)      See an up-to-date list of work items and wait a bit more (2-4 seconds) for it.
 
 
Item 2:
For user decisions in the inbox, like approvals, the question is around rejections.  The plan is to not require comments – but there will be an option to approve/reject.  After selecting reject (for example) the user will be able to reject or add comments (or cancel).  The question is: Is it OK to not force comments on reject, but to make it optional only?  
 
So – please let us know what you think!
Thanks!
Ginger ( you can also reach me direct at ginger.gatling at sap.com) 
 
 
 
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