Workflow Report for time to process the order completely

[Hilsbos, Margaret A]

Hi Mark,

I didn't see where you got a response on this yet, so I'll take a shot.

First, I don't think this would be likely to be a 'workflow' report, if I understand your requirement. There are probably several steps to processing the order that are not in the scope of any workflow. Or, the process may use multiple workflows. In the latter case you could maybe have a custom report written, but there might be easier ways ...

What type of 'order' are you referring to? For example if you mean production order, you could easily generate a report off of the standard SAP status functionality. It's been quite a few years since I played in that area, but I think there is a standard SAP transaction or report that does this. If not, it should be pretty easy for an ABAP developer. Look at the date of the 'created' status and then the date of whatever status signifies 'processing complete'.

If not a production order, but any other kind of order that also uses the old-fashioned but incredibly useful status functionality found in BS02, the above still applies. For an order type using some other status functionality, you would have to figure out what fields are used to capture the statuses for the beginning and end of the process, and if dates aren't already tracked with the status change, see if you can use change documents.

I hope that helps!

Margaret Hilsbos
Corporate IT, Day & Zimmermann<http://www.dayzim.com/>
(215) 299-5630

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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mark Williams
Sent: Tuesday, April 05, 2011 12:37 PM
To: sap-wug at mit.edu
Subject: Workflow Report for time to process the order completely

Could anybody help me with the best way to get the report for the below requirement. I appreciate your help.

We have been requested to find out if there is a way that business can run a matrix, report, ect. that can tell them the times that it took to completely process an order at any given time.  Human side rather than the system speed.  I understand that they can go into each order and look up the workflow and see a log, however that is one by one.  They wanted to see if there was a more efficient way.
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