Background Workflow steps taking many hours to execute

[Rick Bakker]

Carolyn,

You can usually tell from the step history that there's been a
temporary error (e.g. locking) by the presence of yellow triangles.

I don't see them here but note that it does have RSWWERRE in there -
that's the workflow error job that would resolve temporary errors.
Usually it tries every 20 mins for 3 times = the 1 hour delay you saw.
Look in SM37 to see how often that job runs.

regards
Rick Bakker
hanabi technology

On Sat, Nov 13, 2010 at 10:04 AM, Carolyn A Fuller <fuller at mit.edu> wrote:
> Rick,
> I don't see anything in the step history that indicates errors. I'm
> attaching a snap shot of the step history. Am I missing something?
> Carolyn
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