Background Workflow steps taking many hours to execute

[Rick Bakker]

Hello,

If you look at the Step History of that step in the workflow log,
doesit tell you anything?
Could be that it was a temporary error that was re-tried.

regards
Rick Bakker
hanabi technology

On Sat, Nov 13, 2010 at 9:34 AM, Carolyn A Fuller <fuller at mit.edu> wrote:
> Hi all,
> Recently, my end users have started complaining about the performance of
> some of their workflow background steps. They said that this has just
> recently become a problem.
> Today, I looked at the logs for one of the excessively slow workflow
> background steps and it indicated that the background step was created
> at 14:37:49, then started and ended over an hour later at 15:40:06. This
> step normally takes less than a second to execute.
> What could cause the hour delay between when the step was created and when
> the step actually started and ended?
> The workflow in question is using XML persistence. I converted this workflow
> to using XML persistence about a year and a half ago.
>
> ---
>
> Carolyn Fuller
>
> Senior Analyst/ Programmer
>
> Information Services and Technology
>
>
> Massachusetts Institute of Technology
>
> Room W92-210
>
> Cambridge, MA 02139
>
> (617) 253-6213
>
> http://fuller.mit.edu/
>
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