Outlook Notification For New Work Items At Task Level

[Mike Pokraka]

Suggest you look at Extended Notifications, because the link is configurable.

On Thu, March 11, 2010 10:19 am, Ali Husain wrote:
>
>
> Hey guys,
>
> Is there a way to send an Outlook notification to the agent whenever he
> has a new Work Item in his inbox without using an explicit mail step in
> the WF template?
>
> I also want to avoid Extended Notifications for now and also the BG job
> RSWUWFML. I don't need to send a link to execute the WI, just a
> notification so that the agent knows and then can access his inbox via
> Portal (We are on ECC 6 but not using UWL yet).
>
> So i was wondering if there is a simple quick solution at the task level
> to achieve this.
>
> Thanks a lot for the help.
> Ali
>
>
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