Substitution not working

[Shaurya Jain]

Dear Adam,

What I can suggest after going through all the mail trail is that:

Please ask your user to sort the workitems in his/her inbox by the column
"Substitute for". This can help because when user is having multiple items
in SAP Inbox then the ones which user is receiving as substitute goes to the
bottom of the list irrespective of the date on which it was sent to the
user's inbox.


On Fri, Jun 11, 2010 at 10:56 PM, Adam Kheil <adam_kheil at live.com> wrote:

>  Thanks Monique, user don't see it in his ibox. I checked table T77S0 and
> Automatic Transfer of Substitutions is also checked.
>
> Adam
>
> ------------------------------
> From: moniques at bcm.tmc.edu
>
> To: sap-wug at mit.edu
> Date: Fri, 11 Jun 2010 14:17:25 -0500
>
> Subject: RE: Substitution not working
>
>  Passive substitutes would need to adopt the substitution in order to see
> the original approver’s inbox.  However, even as an active substitute, I
> don’t think SWI5 would show them (only the original approver).  The
> substitute would just need to look in the workflow inbox for the documents.
>
>
>
> At least, that is my understanding.
>
>
>
> Monique
>
>
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Adam Kheil
> *Sent:* Friday, June 11, 2010 2:08 PM
> *To:* Workflow group
> *Subject:* RE: Substitution not working
>
>
>
> Thanks Sue for a quick repy, I thought you do this only for passive
> substitution. Here the user has activated the substitution and also SWI5
> shows only the user as a recipient of the workitem.
>
> Thanks
> Adam
>
>  ------------------------------
>
> From: Sue.Doughty at odfl.com
> To: sap-wug at mit.edu
> Date: Fri, 11 Jun 2010 15:00:03 -0400
> Subject: RE: Substitution not working
>
> Hi Adam,
>
>
>
> Have the substitute go to his/her in-box.  Click from the menu at the top
> of the screen - Settings—>Workflow Settings àPersonal Settings.  In the
> Further Settings section, make sure that the “Also display work items of
> adopted substitutions” box is checked.
>
>
>
> Regards,
>
> Sue Doughty
>
>
>
>
>  ------------------------------
>
> *From:* sap-wug-bounces at MIT.EDU [mailto:sap-wug-bounces at MIT.EDU] *On
> Behalf Of *Adam Kheil
> *Sent:* Friday, June 11, 2010 2:51 PM
> *To:* Workflow group
> *Subject:* Substitution not working
>
>
>
> hi All,
> We are on ECC6. User has ceated and activated a substitute. I see the
> entries in the table HRUS_D2 and active field is checked with the substitute
> profile 'ALL' and the date range is set correctly too. But substitute is not
> getting workitems!! Can any one suggest what can be an issue?
>
> Thanks in advance
> Adam
>  ------------------------------
>
> The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with
> Hotmail. Get busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5>
>
>
>  ------------------------------
>
> The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with
> Hotmail. Get busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5>
>
> ------------------------------
> The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with
> Hotmail. Get busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5>
>
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>


-- 
Regards,
Shaurya Jain
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