Substitution not working

[Stephens, Monique S L]

Passive substitutes would need to adopt the substitution in order to see the original approver's inbox.  However, even as an active substitute, I don't think SWI5 would show them (only the original approver).  The substitute would just need to look in the workflow inbox for the documents.

At least, that is my understanding.

Monique

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Adam Kheil
Sent: Friday, June 11, 2010 2:08 PM
To: Workflow group
Subject: RE: Substitution not working

Thanks Sue for a quick repy, I thought you do this only for passive substitution. Here the user has activated the substitution and also SWI5 shows only the user as a recipient of the workitem.

Thanks
Adam

________________________________
From: Sue.Doughty at odfl.com
To: sap-wug at mit.edu
Date: Fri, 11 Jun 2010 15:00:03 -0400
Subject: RE: Substitution not working
Hi Adam,

Have the substitute go to his/her in-box.  Click from the menu at the top of the screen - Settings->Workflow Settings -->Personal Settings.  In the Further Settings section, make sure that the "Also display work items of adopted substitutions" box is checked.

Regards,
Sue Doughty


________________________________
From: sap-wug-bounces at MIT.EDU [mailto:sap-wug-bounces at MIT.EDU] On Behalf Of Adam Kheil
Sent: Friday, June 11, 2010 2:51 PM
To: Workflow group
Subject: Substitution not working

hi All,
We are on ECC6. User has ceated and activated a substitute. I see the entries in the table HRUS_D2 and active field is checked with the substitute profile 'ALL' and the date range is set correctly too. But substitute is not getting workitems!! Can any one suggest what can be an issue?

Thanks in advance
Adam
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