Help How to reset the deadline on a forwarded workitem?

[Halladay, Liz (Calgary)]

 Rick,

The scenario is that we have implemented modeled deadline monitoring for
our invoice approvals.  After 7 & 14 days we want to remind the approver
they have outstanding invoices to approve.  After 21 days, we want to
notify their supervisor.

So if user A receives an invoice to approve and after 9 days they decide
to forward it to someone else.  If they choose to forward the invoice to
user B after 9 days via right clicking on the workflow item in their SAP
Inbox and selecting Forward, then user B gets the workitem but it is
already passed the initial deadline of 7 days.  What we really need to
happen on a Forward is that the current deadline is now null and void
and User B gets the invoice with no pre-existing deadline.

I hope that makes sense.


Message: 1
Date: Wed, 7 Jul 2010 06:21:23 +0800
From: Rick Bakker <rbakker at gmail.com>
Subject: Re: Help How to reset the deadline on a forwarded workitem?
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
	<AANLkTin4D3-e4niNWb2rEwtVrCj6fv5Pyp6fwO-xmJtW at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Hi Liz,

You're resetting it after the deadline has passed? That may be a bit
more tricky, it may have set a flag somewhere when that happened. I
suppose creating a new workitem is out of the question? What's the
scenario here?

regards
Rick Bakker
Hanabi Technology

On Wed, Jul 7, 2010 at 6:15 AM, Halladay, Liz (Calgary)
<Liz_Halladay at nexeninc.com> wrote:
>
> ?Rick,
>
> Below is the code that I am using to update the deadline:
>
> w_deadline-wi_dattype = 'DE'. "Required End
> w_deadline-wi_date = sy-datum.
> w_deadline-wi_time = sy-uzeit + ( 10 * 60 ).
>
> APPEND w_deadline TO lt_deadline.
> CALL FUNCTION 'SWW_WI_DEADLINES_CHANGE'
> ?EXPORTING
> ? ?wi_id ? ? ? ? ? ? ? = wi_id
> ? ?do_commit ? ? ? ? ? = 'X'
> ?TABLES
> ? ?deadline_attributes = lt_deadline
> ?EXCEPTIONS
> ? ?no_authorization ? ?= 1
> ? ?invalid_type ? ? ? ?= 2
> ? ?update_failed ? ? ? = 3
> ? ?invalid_status ? ? ?= 4
> ? ?OTHERS ? ? ? ? ? ? ?= 5.
>
> IF sy-subrc <> 0.
> ?MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
> ? ? ? ? ?WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
> ENDIF.
>
>
> This does reset the workitem DesiredEndDate and DesiredEndTime,
however
> in the SAP Inbox the workitem is still displayed with a Deadline
Already
> Missed icon and the scrolling message "The following deadline was
missed
> Requested end". ?I thought that maybe after the background job
RSwwDHEX
> ran it would reset this, but it never seems to get rid of the icon and
> this message. ?Even with me refreshing the inbox.
>



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