Workflows hung in background task

[Sue Doughty]

I found the error.  When I looked at the step history in the technical log, I clicked the tRFC Entries Object name1.  It took me to SWU2 and when I executed it for the day in question, the error appeared.

The workflow was doing an internal RFC call and failed with the error message below.  Can anyone tell me what the problem is from this message or where I can go to find out?
[cid:image002.jpg at 01CA9B6D.73CC2660]

[cid:image003.jpg at 01CA9B6D.73CC2660]

Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone:  (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email:  sue.doughty at odfl.com<mailto:sue.doughty at odfl.com>
________________________________
From: Sue Doughty
Sent: Thursday, January 21, 2010 2:48 PM
To: 'SAP Workflow Users' Group'
Subject: Workflows hung in background task

We are on ECC 6.0

In one of our workflows, a background task was started and just got hung up....it never finished.  In the log it has that the Background processing started with Object type 1 = tRFC Entries.  I had to go into the step and complete it manually for the workflow to move on.

It has happened a couple of times in the last few days (that I know of)....on different background tasks.  It is happening in workflows that have had no changes to them.

I've gone to Basis to see if there were any issues with the RFCs at the time that the tasks got hung up and nothing is showing up there.  They have looked at the system logs and see nothing.  When this has happened before, it has been something that has happened with the RFCs or the gateway has backed up or the system has gone down.

What can I look at to see what might be happening to the system that is making these background tasks hang up?  Also, is there a way that I can find all workflows that might be in the same state as the two that I have found?

Any help would be appreciated.

Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone:  (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email:  sue.doughty at odfl.com<mailto:sue.doughty at odfl.com>
________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Shoaib Mirza
Sent: Thursday, January 21, 2010 7:05 AM
To: sap-wug at mit.edu
Subject: Workflow template saved as 'Local' Change request cant' change please help


Hi

I noticed in SE10 that the workflow template that I changed is automatically saved as a 'Local Change Request' in the workbench (and the task is labelled repair_.  I was able to release it though, so I'm a little confused.  Will this be able to be transported then?

I then went to the workflow builder to see if I made another change if it would be possible to save it as transportable workbench request; so I made a small change.  When I click on save it says transports of this type, local can only be used for this type.
Please clarify.

Kindest Regards
Sunni
________________________________
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