Revert back UWL

joe kirubagaran joekirubagaran at gmail.com
Thu Aug 19 01:54:31 EDT 2010


Hi Everyone,

I am stuck up with an issue. We had a task a user decision step in
production that had no agent assignment . So it was not working fine and
around 5000 entries for that task has been processed . And the workflow was
not showing any kind of error for that . In log i had the only one messege
telling that agent determination failed and it was in green . Then i
changed the task to general task and transported through RH_REMOVE30 . Now
  the problem is the pending requests has been triggerd to all. My company
dosenot want them to be processed . So i need to revert back the UWLs and
complete the worklfow at this stage itself. I need this to be done for 5000
UWLs. So can anyone tell me how to revert back the UWLs and complete the
workflow ...............



-- 
Thanks & Regards
Joe Kirubagaran.J
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