Rule not Working in second Decision Step

Ramki Maley rmaley at erpworkflow.com
Fri Apr 23 13:39:51 EDT 2010


Sue,

First thing that come to mind is authorizations. You probably have 
advance with dialog on for the second step and the rule is executing 
with the user id of the first decision but works correctly when you 
execute the rule with your id.

Regards,
Ramki.

Sue Doughty wrote:
> We are on ECC 6.0.  My problem is in the QAS system.
> 
>  
> 
> I have added a decision step in an existing workflow.  The agents for 
> the first decision are determined by a rule.  Then the decision is 
> executed.  Then there is a condition step to determine if the next 
> decision should be executed.  If yes, the agents are determined by 
> another rule for that decision step.
> 
>  
> 
> In QAS, the first decision goes to the people in the rule.  After it is 
> executed, the second decision step comes up for execution for the person 
> that executed the first decision.  When I look at the log there is 
> stating “Error in resolution of rule ‘AC90100011 for step # - no agent 
> found”.  If I go to the workflow log and do a Display workitem and then 
> an Execute Agent Rules on the decision step, it then finds the agent in 
> the second Rule.    
> 
>  
> 
> The same workflow works fine in the DEV system.
> 
>  
> 
> Does anyone know what might be happening?
> 
>  
> 
> Regards,
> 
> /*/Sue T. Doughty/*/
> 
> SAP Workflow Specialist
> 
> Old Dominion Freight Line, Inc.
> 
> 500 Old Dominion Way
> 
> Thomasville, NC 27360
> 
> Phone:  (336) 822-5189
> 
> Toll Free (800 ) 432-6335, ext. 5189
> 
> Email:  sue.doughty at odfl.com <mailto:sue.doughty at odfl.com>
> 
>  
> 
> 
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