Rule not Working in second Decision Step

[Sue Doughty]

We are on ECC 6.0.  My problem is in the QAS system.

I have added a decision step in an existing workflow.  The agents for the first decision are determined by a rule.  Then the decision is executed.  Then there is a condition step to determine if the next decision should be executed.  If yes, the agents are determined by another rule for that decision step.

In QAS, the first decision goes to the people in the rule.  After it is executed, the second decision step comes up for execution for the person that executed the first decision.  When I look at the log there is stating "Error in resolution of rule 'AC90100011 for step # - no agent found".  If I go to the workflow log and do a Display workitem and then an Execute Agent Rules on the decision step, it then finds the agent in the second Rule.

The same workflow works fine in the DEV system.

Does anyone know what might be happening?

Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone:  (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email:  sue.doughty at odfl.com<mailto:sue.doughty at odfl.com>

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