UWL displays continuous workitem text: no line breaks or paragraphs

[Dart, Jocelyn]

Hi Paul,

This is a known problem with certain release/support pack/patch level combinations in the Portal. 
There's SAP Notes for it... check component EP-PCT-UWL.
I've come across it in about 3 different releases so far, but there's a fix for all of them. 

Rgds,
Jocelyn 

________________________________________
From: sap-wug-bounces at mit.edu [sap-wug-bounces at mit.edu] On Behalf Of Paul.Bakker at osr.treasury.qld.gov.au [Paul.Bakker at osr.treasury.qld.gov.au]
Sent: Tuesday, 13 April 2010 12:10 PM
To: SAP-WUG at mit.edu
Subject: UWL displays continuous workitem text: no line breaks or paragraphs

Wugsters,

We have a strange problem with the UWL. For some standard tasks (but not
all!) , the workitem text is being displayed in the UWL with no linebreaks.

For example:

================
UPDATE: AFG Dealing 712483680 requires date of birth information Please
indicate what action should be taken. To complete this work select the
'Update Date of Birth' button and complete the information.
================

It looks like that in both the UWL preview pane and the workitem popup.

When you view the workitem in the back-end, however (via SBWP), it is
nicely formatted like this:

================
UPDATE: AFG Dealing 712483680 requires date of birth information

Please indicate what action should be taken.

To complete this work select the 'Update Date of Birth' button and complete
the information.
================

The underlying SAPscript looks fine - paragraphs are set using the '*'
formatting command, as per usual.

This is the strange part: We have almost identical standard tasks with
slightly different texts that work just fine.
These tasks were created a few months earlier. All of them are decision
tasks.

Does anyone have any idea what might be causing this? We are on ECC 6.0.

thanks
Paul


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