Workflow Approval from Outlook - Duet or other alternatives?

[Ramki Maley]

Thanks Marcia. It looks like the solution still involves logging on to 
  SAP. My client is looking at approving without having to logging on to 
SAP (the intent here is not to circumvent the licensing issues as 
recently discussed). I am aware of the Inbound email processing option. 
Wanted to know what other innovative solutions others may have come up 
with and lessons learned.

Regards,
Ramki.

Magalhaes, Marcia wrote:
> Hi Ramki,
> 
> Since our users do not use the SAP Inbox we had to come up with an ABAP 
> approach to manage approvals using Outlook.  Our workflow sends a link 
> via email to the first approver which allows this person to access a 
> custom transaction that completes the required task.  That custom t-code 
> in turn sends another email the next approver and so on.  All done using 
> event calls, lots of code but no extra software and it works fine.  Hope 
> this helps.
> 
>  
> 
> /Marcia Magalhaes/
> 
> /SAP Programmer/Analyst/
> 
> /Orange County Public Schools/
> 
> /Orlando, Florida/
> 
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