Query/Clarification Regarding "Personal Substitution"

Tue Oct 13 00:33:22 EDT 2009

Hi Shaurya

This setting still has German text in ECC6 except for the first word
'Workitems', it is the 3rd option under Further Settings.

Cheers
Ravi

On 10/13/09, sap-wug-request at mit.edu <sap-wug-request at mit.edu> wrote:
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>   1. Re: Query/Clarification Regarding "Personal Substitution"
>      (Shaurya Jain)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 13 Oct 2009 07:16:56 +0300
> From: Shaurya Jain <jain.shaurya at gmail.com>
> Subject: Re: Query/Clarification Regarding "Personal Substitution"
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
>        <4f6198f00910122116ie2155e7ya61e5ba6ed2aa8e6 at mail.gmail.com>
> Content-Type: text/plain; charset="windows-1252"
>
> Hello Sue,
>
> I am working on SAP ECC 6.0 & I am not able to see any such option in
> Personal Workflow settings. So this means it is already taken care by SAP
> in
> newer version.
>
> Any other inputs are most welcome.
>
>
> On Mon, Oct 12, 2009 at 7:15 PM, Sue Doughty <Sue.Doughty at odfl.com> wrote:
>
> >  I had the same issue when I was first trying to get substitution to
> > work.  I could not see the items in the substitute?s in-box.
> >
> >
> >
> > I found that I had to check the ?Also display work items of adopted
> > substitutions? in the Personal Workflow settings of the users.  When this
> is
> > not checked, I could not see the adopted substitutions.
> >
> >
> >
> > Regards,
> >
> > *Sue T. Doughty*
> >
> > SAP Workflow Specialist
> >
> > Old Dominion Freight Line, Inc.
> >
> > 500 Old Dominion Way
> >
> > Thomasville, NC 27360
> >
> > Phone:  (336) 822-5189
> >
> > Toll Free (800 ) 432-6335, ext. 5189
> >
> > Email:  sue.doughty at odfl.com
> >  ------------------------------
> >
> > *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> > Behalf Of *Keohan, Susan - 1140 - MITLL
> > *Sent:* Sunday, October 11, 2009 11:25 PM
> > *To:* SAP Workflow Users' Group
> > *Subject:* RE: Query/Clarification Regarding "Personal Substitution"
> >
> >
> >
> > Hi Shaurya,
> >
> > If the personal substitutes are checked as ?active?,then workitems are
> also
> > delivered to the substitute and you should be able to see them via SWi5.
> > Otherwise, the substitute is not actually a possible agent of the
> workitem
> > until they adopt the substitution ? so you won?t see it in SWI5.  At the
> > point where a non-active substitute begins execution of a workitem ? they
> > are then stored as an agent in the workflow logs.
> >
> >
> >
> > Are the subs in QA marked as Active and the ones in Dev not
> checked?  This
> > would explain the discrepancy between your systems.
> >
> >
> >
> > Hope this helps,
> >
> > Sue
> >  ------------------------------
> >
> > *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> > Behalf Of *Shaurya Jain
> > *Sent:* Sunday, October 11, 2009 12:25 AM
> > *To:* SAP Workflow Users' Group
> > *Subject:* Query/Clarification Regarding "Personal Substitution"
> >
> >
> >
> > Dear Experts,
> >
> >
> >
> > Recently, I came across a scenario in which I was surprised to know that
> > the personal substitute of a user was receiving the work items in his SAP
> > Inbox but I couldn't see that in the substitute's workload analysis
> (SWI5).
> > Above all, I could not see that user (substitute) as agent at task level
> in
> > workflow log too. The personal substitutes are maintained using
> Transaction
> > RMPS_SET_SUBSTITUTE.
> >
> >
> >
> > Can anyone please explain me this scenario? Is it something related with
> > the way substitution is maintained or something else? Because I have
> tested
> > the same scenario in our Quality system & found that I can see the
> workitem
> > in substitute's workload as well as at task level the substitute was one
> of
> > the agent. Also in all my previous encounters with substitution cases I
> was
> > able to track the workitem in substitute's inbox & workflow log too.
> >
> >
> >
> > If this is SAP functionality then is there any way that a Workflow
> > administrator can trace that workitem & check if substitute is receiving
> the
> > workitem or not?
> >
> > Waiting for your inputs eagerly.
> >
> > --
> > Regards,
> > Shaurya Jain
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
>
>
> --
> Regards,
> Shaurya Jain
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-- 
Best Regards
Ravi Dixit
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