Deadline Monitoring[Scanned]

[Vijayendra Rao (Absoft)]

Hi,

All you need to is copy the step on which you have set the deadline
under the new branch "obsolete" outcome. So when the obsolete outcome is
triggered the step is executed again and in this step it will determine
the new agent. 

Kind Regards,
VJ
 
Vijayendra Rao
SAP Consultant
 
Absoft Limited
Tel: +44 (0)1224 707088
Fax: +44 (0)1224 707099
Email: vrao at absoft.co.uk
Web: www.absoft.co.uk
 
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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Subhadip.Dassarma at barclayscapital.com
Sent: 10 June 2009 10:18
To: sap-wug at mit.edu
Subject: Deadline Monitoring[Scanned]

Hi WF Experts,

             I'm new to workflow. I have a requirement where I need to
plugin Deadline Monitoring & Escalation steps to a standard workflow
WS12300111 (Leave Request: General Workflow for Documents) where for the
approval step if deadline is missed the Workitem need to be forwarded to
the manager (and it's a 1 level escalation which should not be
repeated). 

What I have understood is that I need to create a modeled "Missed
Deadline" Outcome in the approval step via "Requested End"  which will
set the Approval Workitem to Obsolete via Process Control step. The
"Processing Obsolete" outcome need to be activated to handle the
escalation branch. What I haven't understood is what I need to do in
this "Escalation" branch to resubmit the work item for the original
agent's manager.

Please help me providing your valuable tips on designing this
escalation.

Regards,
Subhadip


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