Deadline Monitoring

[Subhadip.Dassarma@barclayscapital.com]

Hi WF Experts,

             I'm new to workflow. I have a requirement where I need to
plugin Deadline Monitoring & Escalation steps to a standard workflow
WS12300111 (Leave Request: General Workflow for Documents) where for the
approval step if deadline is missed the Workitem need to be forwarded to
the manager (and it's a 1 level escalation which should not be
repeated). 

What I have understood is that I need to create a modeled "Missed
Deadline" Outcome in the approval step via "Requested End"  which will
set the Approval Workitem to Obsolete via Process Control step. The
"Processing Obsolete" outcome need to be activated to handle the
escalation branch. What I haven't understood is what I need to do in
this "Escalation" branch to resubmit the work item for the original
agent's manager.

Please help me providing your valuable tips on designing this
escalation.

Regards,
Subhadip


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