Last agen work item was forwarded to?

Adam Kheil adam_kheil at live.com
Tue Jun 9 16:32:43 EDT 2009


Thanks
 


To: sap-wug at mit.edu
Subject: Re: Last agen work item was forwarded to?
From: Joe_Toledo at capgroup.com
Date: Tue, 9 Jun 2009 10:42:46 -0700


Look at table SWWLOGHIST.   It contains entries like the one below for every work item that is forwarded.    You will still need to look-up the agent for the work item, but this should be a good start. 

Good luck! 

CLIENT        151 
WI ID         7204724 
METHOD        SWW_WI_FORWARD 
METH EDATE    06/09/2009 
METH ETIME    10:29:39 
LOG COUNT     2201





Joe Toledo | The Capital Group Companies
Location: IRV | Extension: 55417 | Outside: 949-975-5417
E-mail: joat at capgroup.com
[ Mailing: 15260 Valley Oak. IRV-M-3E Irvine, CA 92618 USA ]







Adam Kheil <adam_kheil at live.com> 

Sent by: sap-wug-bounces at mit.edu 
06/09/2009 09:39 AM 




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Subject
Last agen work item was forwarded to?









Hi,
We are using deadline monitoring and I need to know if there is any function module that I can use to find last agent work item was forwarded to? I have to code something to send an email to the manager of that person who was forwrded that work item and that person did not complete the work item.


Thanks in advance




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