Deadline monitoring for Shopping cart Approval workflow
Sangvir Singh
sangvir.singh at gmail.com
Thu Jul 30 12:47:52 EDT 2009
Hi All,
We are on SRM 5.0 and using copy of workflow WS14000133.
I am able to find all the approvers dynamically using BADI BBP_WFL_APPROV_BADI.
However, we need to escalate the workitems after 5 days to approver's
manager if he doesn't act upon the workitem .I am achieving it using
modeled deadline and using rule to forward it to manger.However, when
the workitem reaches manager's inbox and once the manager approves it
, the Shopping cart approval hierarchy goes for a toss as the manager
was not in the hierarchy when the shopping cart was created initialy.
I can see next approver as manager himself for next two steps.
I tried incrementing the approval level and then forward it to
manager, bt it din't work.Any idea how can i do it??
Regards,
Sangvir Singh
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