Use of substitution to classify tasks

[Shalini Sabnani]

Hello Ginger
We have been using substiution (SAP Inbox  and UWL) since the onset, we have
not felt the need to use classification thus far.

There are times when users inadvertently leave for vacations without
defining a substitute in these cases and if  required we create
a substitution within the HR Org. Structure for the user on vacation.

Hope this helps..
Shalini

On Tue, Jul 14, 2009 at 9:37 AM, Gatling, Ginger <ginger.gatling at sap.com>wrote:

>  Hello  Everyone,
> I have a colleague looking a future Duet functionality, and they are
> wondering how much customers use substitution in general, and which ones use
> classification of tasks.   With tasks classification you can classify your
> tasks, and then include them in a subsitution profile.  This way substitutes
> only get certain tasks.
>
> I've told them that substitution is heavily used -but I'm not sure about
> task classification.  Would you mind letting me know how much you use task
> classification?   And, if you don't use the substitution provided by
> workflow - do you use something else?
>
> Thanks so much for your help!
> Best
> Ginger
> (ginger.gatling at sap.com)
>
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