Use of substitution to classify tasks

[Keohan, Susan]

Hi Ginger,
We use substitution quite heavily (user to user), and had looked into classification but never proceeded with the implementation.
However, I do see the benefits of using classification - if we could ever move to that model.

Best regards,
Sue

----
Susan R. Keohan
SAP Workflow Specialist
Enterprise Applications
Information Services Department
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
781-981-3561
keohan at LL.MIT.EDU

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Gatling, Ginger
Sent: Tuesday, July 14, 2009 9:38 AM
To: sap-wug at mit.edu
Subject: Use of substitution to classify tasks


Hello  Everyone,
I have a colleague looking a future Duet functionality, and they are wondering how much customers use substitution in general, and which ones use classification of tasks.   With tasks classification you can classify your tasks, and then include them in a subsitution profile.  This way substitutes only get certain tasks.

I've told them that substitution is heavily used -but I'm not sure about task classification.  Would you mind letting me know how much you use task classification?   And, if you don't use the substitution provided by workflow - do you use something else?

Thanks so much for your help!
Best
Ginger
(ginger.gatling at sap.com)
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