Delete unneeded work items from Production

[Stevens, Seth]

Since you cannot archive workitems that are in an in process state and deleting workitems from a production system is not recommended, I would look at writing a program that uses SAP_WAPI function modules to either logically delete/cancel the workflows or programmatically complete them if that is an option.  This will ensure you still have the WF logs etc for audit and allow you to archive them at a later date if needed.

Thanks,
Seth 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Florin Wach
Sent: Wednesday, February 04, 2009 3:40 AM
To: SAP Workflow Users' Group
Subject: Re: Delete unneeded work items from Production

I may add, that you can only archive work items with status COMPLETED or CANCELLED. Work items with that status don't appear in any inboxes.


-------- Original-Nachricht --------
> Datum: Wed, 4 Feb 2009 01:35:20 -0800 (PST)
> Von: Shai Eyal <shai.eyal at yahoo.com>
> An: sap-wug at mit.edu
> Betreff: Re: Delete unneeded work items from Production

> Dear Gavin,
> 
> As far as I can tell you have two options:
> 	1. Archive - recommended if the business requires such (medical 
> sector, insurance, etc.) or if you think you'll ever look into it.
> 	2. Delete - using t.code SWWL - BE CAREFUL with this t.code.
> Good luck.
> 
>  
> Regards,
> Shai Eyal
> SAP Logistics senior consultant
> SAP Workflow specialist
> http://www.linkedin.com/in/shaieyal
> Mobile: 972-52-5816633
> 
> ------------------------------
> 
> Message: 2
> Date: Wed, 4 Feb 2009 09:41:34 +0800
> From: Gavin Mooney <gavinmooney at gmail.com>
> Subject: Delete unneeded work items from Production
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
>     <7a545e270902031741m4bc6ee79veb012623afb5381b at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Hi all,
> 
> At a client that has been live for a year there are a number of work 
> items
> (thousands) that have accumulated in inboxes because although they 
> were routed to agents, often the problem was corrected without 
> executing the workitem. The work items are therefore no longer necessary.
> 
> Of course correcting the problem outside workflow goes against the 
> work flow principles and means that there is no audit trail, etc. but 
> the point is that they now have all these unncessary work items and 
> want to get rid of 'em.
> 
> What are the options?
> - SWWL_TOPLEVEL? Apparently not meant to be run in a productive 
> environment
> - New custom program to call a WAPI?
> - Anything else?
> 
> I'm sure this problem isn't that uncommon so I'd be interested in any 
> comments or suggestions please.
> 
> Thanks,
> Gavin
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