Capture Webservice Error in Workflow

[Sue Doughty]

I haven't gotten any response to my problem below.  Can anyone help?

In talking with Basis, they cannot guarantee that SAP will go down first and back up last on the monthly IPL.  Therefore, if SAP goes down last, the workflows will be trying to make calls over to the AS400 system, which will be down, and will put the workflows in error.

Is there a way to stop processing of all RFC calls from workflows before the systems are brought down for the IPL so the workflows will not go into error?

Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone:  (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email:  sue.doughty at odfl.com<mailto:sue.doughty at odfl.com>
________________________________
From: Sue Doughty
Sent: Tuesday, December 01, 2009 3:52 PM
To: 'SAP Workflow Users' Group'
Subject: Capture Webservice Error in Workflow


We are on SAP ECC 6.0.



We have a workflow that calls out to our AS400 system for information via a Webservice call to Java.  In the task that does the call over to the other system, one of the outcomes of this task is "Error when starting Webflow Service" which I have activated.  If the call over fails due to the AS400 being down, this is the error that I get.



I wanted to capture when this happens in the workflow so I can have the workflow try again after a certain amount of time.  The problem is that getting this outcome causes the workflow to go into error status, which keeps it from getting to the next step that will call the function module to restart the workflow after error and then loop back around to try the call again later.



Is there a way that I can get this to work?  Or, is there a way that the workflow can figure out if the called system is down before it makes the Webservice call over for the information?



Thanks for your help!

Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone:  (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email:  sue.doughty at odfl.com<mailto:sue.doughty at odfl.com>

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