Event not generated via change in User Status

[Shai Eyal]

Hi Manish,

I assume you're customizing event in CRM system. Few questions:
What is the standard object type your business transaction refer to?
What status object category are you using? COH?
 
Regards,
Shai Eyal
SAP Logistics senior consultant
SAP Workflow specialist
http://www.linkedin.com/in/shaieyal
Mobile: 972-52-5816633


Message: 2
Date: Thu, 30 Apr 2009 16:38:03 +0530
From: Manish Khanna <mkhanna at sapient.com>
Subject: Event not generated via change in User Status
To: "sap-wug at mit.edu" <sap-wug at mit.edu>
Message-ID:
    <9F307AC6AA617F45B8848821D7D829460C35FE2648 at DELMAIL.sapient.com>
Content-Type: text/plain; charset="us-ascii"

Hi,

I need help in understanding the following issue. I already searched the mailing list and some other sources , but couldn't find a solution. In our scenario we are to generate event via status management. However even when the statuses are changed the events are not generated.

The objects in picture are
1. Custom BO ZCMR
2. User status for CRMD_ORDER

The settings are
1. User statuses / Status profile created
2. Events of custom BO ZCMR linked to certain user status. The status should be active to trigger the event.
3. Status Approved, should trigger ZCMR-APPROVED .

Even though entire setup seems to be correct,  when somebody tries to change the status of the credit memo no event is generated.

The test
1. An event linkage is active to trigger ZCMR-SAVE when a new credit memo is created. Works fine which shows, there's nothing wrong with the object definition.
2. Not working event after buffer sync.
3. I also tried to use a standard active BO in place of custom BO in status management, however even that event was not generated

Any pointers
Manish

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