PO Approval workflow hangs in status In Process[Scanned]

[Ramki Maley]

VJ,

The Release step is asynchronous and the Workitem would still show up in 
the user's inbox after ME29 execution. Refreshing the inbox should clear 
the workitem from the inbox. If that is not happening, check the event 
trace for the PO Released event for any messages.

Cheers,
Ramki Maley.


Vijayendra Rao (Absoft) wrote:
> Hi Laurain,
> 
> Thanks for your email. Yes I checked both ST22 and SM58 and there are no
> errors and no items waiting in TRFC. 
> 
> Just to be more specific on my issue. I am not sure if it's a hanging
> issue or some other issue. The std PO workflow WS20000075 has a release
> step and a notification step. When the agent goes to his in SAP inbox
> and executes the workitem, the workitem gets executed successfully and
> the user is taken to ME29 screen where he or she can release the PO and
> save the PO. Once the PO is changed the user comes back to the SAP
> Inbox. The workitem still remains in the inbox. Ideally the work item
> must move out from the inbox and go into the "workflows executed by me"
> folder but it remains in the inbox and the status shows as In Process. 
> 
> Since this step is in Process the workflow does not proceed further. 
> 
> Kind Regards,
> VJ
>  
> Vijayendra Rao
> SAP Consultant
>  
> Absoft Limited
> Tel: +44 (0)1224 707088
> Fax: +44 (0)1224 707099
> Email: vrao at absoft.co.uk
> Web: www.absoft.co.uk
>  
> Unlocking your business potential with SAP(r) Software Solutions
>  
> Absoft is a SAP(r) Business Partner providing:
> - strategic advice
> - full implementation services
> - system development and upgrades
> - system and user support
> - training
>  
> ________________________________________________
>  
> The information in this e-mail is confidential and for use by the
> addressee(s) only. It may also be privileged. Please advise the sender
> by telephone on +44 (0)1224 707088 if this message has been sent in
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> medium of communication and you should be aware of this when replying.
> We do not accept any liability or responsibility for (1) changes made to
> this email after it was sent, or (2) viruses transmitted through this
> email or any attachment. Absoft Limited, a company registered in
> Scotland (Registered No. 129581) and having its registered office at
> Davidson House, Campus 1, Aberdeen Science & Technology Park, Bridge of
> Don, Aberdeen, AB22 8GT.
>  
>  
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Laurain Chauhan
> Sent: 09 April 2009 09:29
> To: SAP Workflow Users' Group
> Subject: Re: PO Approval workflow hangs in status In Process[Scanned]
> 
> Hi,
> 
> Please check transaction ST22 to see if you are getting any shortdumps.
> Also check cehck tRFC using trnasaction SM58
> 
> Thanks & Regards,
> LAURAIN CHAUHAN,
> 
> 
> 
> 
> 
> 
>  
> 
>              "Vijayendra Rao
> 
>              (Absoft)"
> 
>              <vrao at absoft.co.u
> To 
>              k>                        "SAP Workflow Users' Group"
> 
>              Sent by:                  <sap-wug at mit.edu>
> 
>              sap-wug-bounces at m
> cc 
>              it.edu
> 
>  
> Subject 
>                                        PO Approval workflow hangs in
> 
>              04/09/2009 01:21          status In Process
> 
>              PM
> 
>  
> 
>  
> 
>              Please respond to
> 
>                "SAP Workflow
> 
>                Users' Group"
> 
>              <sap-wug at mit.edu>
> 
>  
> 
>  
> 
> 
> 
> 
> 
> Hi Guys,
> 
> We have activated the std PO approval workflow WS20000075 in our ECC 6.0
> sap system.
> 
> When a new PO is raised the workflow gets triggered successfully without
> any issues. The work item is sent to the correct agent and the agent is
> able to execute the work item and approve the PO. After this step the PO
> hangs in status In Process. Any idea why this is happening? There is no
> error displayed anywhere.
> 
> We have an approval notification step after the above step and the
> workflow
> does not proceed ahead. It just stops after the PO is approved. Any idea
> what is causing the problem and how to fix the same?
> 
> Kind Regards,
> VJ
> 
> Vijayendra Rao
> SAP Consultant
> 
> Absoft Limited
> Tel: +44 (0)1224 707088
> Fax: +44 (0)1224 707099
> Email: vrao at absoft.co.uk
> Web: www.absoft.co.uk
> 
> Unlocking your business potential with SAP(r) Software Solutions
> 
> Absoft is a SAP(r) Business Partner providing:
> - strategic advice
> - full implementation services
> - system development and upgrades
> - system and user support
> - training
> 
> ________________________________________________
> 
> The information in this e-mail is confidential and for use by the
> addressee(s) only. It may also be privileged. Please advise the sender
> by
> telephone on +44 (0)1224 707088 if this message has been sent in error
> to
> the wrong address and delete the message from your computer: You may not
> copy or forward it, or use or disclose its contents to any other person.
> We
> acknowledge that e-mail is not an entirely secure medium of
> communication
> and you should be aware of this when replying. We do not accept any
> liability or responsibility for (1) changes made to this email after it
> was
> sent, or (2) viruses transmitted through this email or any attachment.
> Absoft Limited, a company registered in Scotland (Registered No. 129581)
> and having its registered office at Davidson House, Campus 1, Aberdeen
> Science & Technology Park, Bridge of Don, Aberdeen, AB22 8GT.
> 
> 
> 
> 
> 
> 
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> 
> 
> 
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