Determining the Responsibility (RY) at run time. (Raul Rivera)

[Andy Curtis]

 Try Function Module RH_GET_ACTORS, ACT_OBJECT = AC<your rule>,
ACTOR_CONTAINER needs to have the Responsibility Rule Container
Element/Values

Andy


> ---------- Forwarded message ----------
> From: "Raul Rivera" <raul.v.rivera at gmail.com>
> To: sap-wug at mit.edu
> Date: Tue, 11 Nov 2008 22:30:03 -0500
> Subject: Determining the Responsibility (RY) at run time.
> Hello everyone,
>
> We are using Responsibility Rules for agent determination. At run time, the
> workflow system will execute the rule for agent determination and will route
> a dialog work item based on a responsibility (RY) definition that meets the
> routing criteria.
>
> We have a unique client requirement to report/derive this responsibility.
> So my question is: how do you do a reverse look-up for the responsibility
> (RY) that met the routing requirement of a work item. Another way of asking
> this might be -- is it possible to determine the responibility (RY) of a
> rule (AC) once the workflow has the AC_CONTAINER values.
>
> We are in ECC6.0.
>
> Thanks for reading this post and your inputs.
>
> --
> Raul Rivera
>
>
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