ECC Log format (warning: rant)

Mon Mar 10 08:21:08 EDT 2008

Hi Mike,

Perhaps your WLC parameters are not correct.  I get the 'old' technical view every time I do CTRL-P, easier, I think than Ravi's Alt+i+w+I ;).

Speaking of which, here are my WLC parameters:

WLC     X XXX X     X 00000     Workflow: User-specific settings

If we were really moving out of the dark ages, wouldn't you think we could have something more meaningful than dipswitches? ('nother rant coming?)

Thank you - for collecting these replies (I will, as well).  I invited Thomas Volmering and Ralf Schaub to view this thread, so maybe they are feeling out pain!

----
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA.  02420
Ph:   781-981-3561
Fax: 781-981-1607
keohan at LL.MIT.EDU

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mike Pokraka
Sent: Monday, March 10, 2008 6:29 AM
To: SAP Workflow Users' Group
Subject: RE: ECC Log format (warning: rant)

Thank you for the great suggestion regarding the influence council, I
shall collect all the responses and print thm out and take them there in
person, so keep 'em coming folks! :-)

Regarding ctrl-p, great tip. Though when I last tried it it would give me
the 'user' style tech log without container icons, so a further switch is
necessary to get to the real tech log. It occasionally still does, and I
haven't figured out why.

It still is only a workaround (and an annoying extra step) though, why do
the nice people at SAP invest significant time and effort in designing a
fancy new log, but throw ergonomics out of the window and make it a right
pain to use?
I would cautiously even suggest that a side-by-side arrangement would be
more useful than the top/bottom view. Or a multipane view, PPOME-style,
anything but this.

Cheers,
Mike

On Fri, March 7, 2008 1:13 pm, Keohan, Susan wrote:
> Hi Mike,
>
> I too have felt this pain, with our upgrade to SRM 5.0 though.
> One thing I know is that I've never spent that much time with the new log.
>  I click on the log icon, and get the new view, and then hit Control-P
> which gives me the 'old technical view'.
> Yes, I've tried various WLC parameter settings, but none of them brings me
> to the technical view, so CTRL-P and I are now good friends (although
> sometimes it wants to print the log instead).
>
> One area where we might have some recourse with SAP is via the ASUG
> Influence Council, specifically the one taking place this May at the ASUG
> Annual Conference.  The WF/BPM luminaries will be there, and it's an
> opportunity to help them feel our pain.  Those of you in other geographies
> may have similar 'Influence Councils' in your user groups, and I encourage
> you to make use of them.
>
> I don't think it's just a matter of teaching an old dog new tricks, as
> Mike is a very much younger dog than I.  Perhaps someday we will
> understand the reasoning behind this 'enhancement'.
>
> Glad your mouse has a cord,
> Sue
>
>
>
> ----
> Susan R. Keohan
> SAP Workflow Specialist
> MIT Lincoln Laboratory
> 244 Wood Street, LI-200
> Lexington, MA.  02420
> Ph:   781-981-3561
> Fax: 781-981-1607
> keohan at LL.MIT.EDU
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Mike Pokraka
> Sent: Friday, March 07, 2008 6:35 AM
> To: sap-wug at mit.edu
> Subject: ECC Log format (warning: rant)
>
> Hello wuggers,
>
> Am I the only one who gets the same feeling from the new ECC workflow log
> as sitting in a traffic jam?
>
> <rant>
> I've tried to get used to it for over a year and I think at one point I
> actually managed to discover a useful feature somewhere (though I've
> forgotten what it was), but for most part it's just stupid. Yes, stupid.
> I'm sorry if this upsets some people who have invested significant time
> into this as it's a fairly complex tool and looks very pretty, but it just
> doesn't cut it in the real world.
>
> Let's take looking at a container element for a step in the WF as an
> example:
>
> Old style:
> 1. Click log icon to display workflow log.
> 2. Click on container icon next to step in question.
> 3. See container element of interest.
> 4. Feel a sense of calm and wellbeing.
>
>
> ECC log:
> 1. Click log icon to display workflow log
>
> 2. Click to expand first fork.
>
> 3. See 'Branch 1' 'Branch 2', click on one at random.
>
> 4. Resist urge to use foul language in front of client because it's the
> wrong one.
>
> 5. Click to expand other one, realize you need a SECOND click to expand
> branch itself (what's the point of the 'Branch n' tree level?).
>
> 6. Click twice to switch to Chronological view when you realize there are
> more forks further down.
>
> 7. Think how nice it would be to sit in a traffic jam on a Friday
> afternoon.
>
> 8. Click to select step of interest.
>
> 9. Click on Container tab.
>
> 10. Attempt to throw mouse out of window because scroll wheel doesn't work
> in container tab sub-window, which is horizontal and and thus far too
> small, and all the system elements are of course at the top, blocking out
> the ones you're interested in. Luckily mouse is attached by a cable (at
> least mine is) and can easily be retrieved.
>
> 11. Click several times to scroll down the container list to find the one
> you want.
> (If it's a mulitline element then clicking it causes it to expand and
> cover the entire container in a way that is also really annoying, but
> that's a whole different topic.)
>
>
> Ummm... "New and improved"? Surely someone's been overdoing the happy
> pills a little?
> </rant>
>
>
> So, back to my original question: what are our options of pressuring SAP
> to re-design it or at least in the meantime give us our old log back as a
> *default* option?
>
> I can't help thinking one or two development requests are not going to cut
> it, and even if they respond via that route then the thought of waiting
> two years to see the result in ECC7 is just a bit much.
>
> Any opinions?
> Cheers,
> Mike
>
>
>
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