_RULE_RESULT binding

Thu Jul 31 18:37:29 EDT 2008

Hi Rick,

You are correct, I am using process control to set workitem to "obsolete"..
since the task is not 'Completed' by any agent, and agents have missed the
deadline, do not want to use terminating event and 'Complete' the task.. My
design is similar to following:

http://help.sap.com/saphelp_nw04/helpdata/en/c5/e4b97e453d11d189430000e829fbbd/content.htm

I have been using this approach for years now. and had no issues.

Regards,
Sudhir

2008/7/31 Sample, Rick <Rick.Sample at graybar.com>

>  Sudhir,
>
> I still may be a little fuzzy on the design. Your task with the "Latest /
> Requested End" modeled deadline ends how?
> From the verbiage here it sounds like you are killing the task via some
> type of Process Control
> like,  "Cancel Work Item" step, "Set to task to obsolete" step, etc.
> Yes?
>
> If so, I don't think this 'should' work. Kill task / WFs generally mean
> just that. Kill it and stop processing.
> I avoid these as much as possible. (Took them all out and never use
> them for this reason)
> Assuming I have followed your design. I created a quick hack in my sandbox
> and
> can verify that this does not work for me either.
>
> Have you tried to use a terminating event to end the task? Instead of the
> Kill, you could replace
> with a Raise Term event step. (?) Then, the Task will definitely complete
> its processing and flow correctly.
>
> But if it worked before, you should be able to get SAP to make corrections
> for you.
> Never used the new Process Control (Kill) steps but let me know.
>
> Rick Sample | Office (314) 573-5700 | rick.sample at graybar.com<//rick.sample at graybar.com>
> www.graybar.com - *Works to Your Advantage*
>
>
>  ------------------------------
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Sudhir Pargaonkar
> *Sent:* Thursday, July 31, 2008 3:08 PM
>
> *To:* SAP Workflow Users' Group
> *Subject:* Re: _RULE_RESULT binding
>
>  Sure Rick.. would be great.. my release is
> SAP_BASIS    700    0013    SAPKB70013    SAP Basis Component
>
> I created a method using FM "SAP_WAPI_WORKITEM_RECIPIENTS".. I pass
> workitem ID to this FM before I set it as obsolete.. Once I get list of all
> agents from here, I am sending them reminder emails...
>
> can not use After Method on the task since no one is executing the workitem
> when the deadline is reached. It is being set as obsolete.
>
> do let me know if you can get the binding to work and get _RULE_RESULT
> values back to workflow container in your release.
>
> Thanks.
> sudhir
>
> 2008/7/31 Sample, Rick <Rick.Sample at graybar.com>
>
>>  Ah! I see now. I was reading _RULE_RESULT and "thinking"
>> _WI_ACTUAL_AGENT. <blush> Sorry!
>> I don't think I have a WF that passes all role agents. Interesting.
>>
>> If not some binding issue and currently no SAP Note to apply (or no SAP
>> Note created for this issue),
>> I would say just create a new method and plop it in the After method on
>> the task.
>> If a solution becomes available later you, you would not have to rip the
>> whole WF Template apart and take out the BG tasks.
>> You would only need to remove the method on the task. A tad simpler!
>>
>> ** Though I would make serious effort to get SAP to correct!
>>
>> Please let me know when you have a solution. I will create a quick test on
>> this just to see for myself and on my release.
>> [SAP_BASIS 700 0014 SAPKB70014 SAP Basis Component]
>>
>> I will let you know what shakes out for me it you are interested.
>>
>> Rick Sample | Office (314) 573-5700 | rick.sample at graybar.com<//rick.sample at graybar.com>
>> www.graybar.com - *Works to Your Advantage*
>>
>>  ------------------------------
>>  *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
>> Behalf Of *Sudhir Pargaonkar
>> *Sent:* Thursday, July 31, 2008 1:51 PM
>> *To:* SAP Workflow Users' Group
>> *Subject:* Re: _RULE_RESULT binding
>>
>>   Hi Rick,
>>
>> I understand that WF-BATCH would be the user that would set workitem as
>> obsolete. Let me explain the scenario:
>>
>> workitem is in the inbox of say 5 users determined by a agent
>> determination rule. as per thomas email, when any one of them executes the
>> workitem, we know "Executed By" user as well as list of these 5 users in
>> workflow container if we have a binding between _RULE_RESULT and a workflow
>> container element.
>>
>> Issue is, if we have a modeled deadline.. and WF-BATCH sets workitem to
>> obsolete status using process control step. In this case, we still need list
>> of those 5 users who had the workitem in their inbox. So that we can send
>> them an email saying, they have missed the deadline. In this scenario,
>> contents of _RULE_RESULT are not transfered to workflow container even if we
>> have correct binding.
>>
>> hope that explains the situation. I am also in the process of creating a
>> method and background step to read agents of the workitem to avoid this
>> problem.
>>
>> Let me know if there is another solution to keep the design clean.
>>
>> Thanks
>> Sudhir
>>
>> 2008/7/31 Sample, Rick <Rick.Sample at graybar.com>
>>
>>>  Thomas,
>>>
>>> Sorry, I may be jumping into the middle and I may be missing something
>>> but I don't see the issue.
>>>
>>> How is the task terminating? By the deadline itself? i.e. an actual agent
>>> does not have to execute
>>>
>>> the task for it to complete?
>>>
>>> >>Ran into the same issue, if the work item is executed then the *_
>>> Rule_Result*
>>>
>>> >>is populated and you have what you need.
>>>
>>> An 'actual agent' executed the task, and you have an agent.
>>>
>>> >>But if not executed, like when a deadline is reached, you get nothing
>>> - very annoying.
>>>
>>> If the deadline is reached, and no 'actual agent' executed the task, I
>>> would think
>>>
>>> you would *not* want to populate the _*Rule_Result. *Would only
>>> have WF-BATCH as the agent
>>>
>>> because WF-BATCH is the user that tripped the Deadline. Not an agent.
>>>
>>> Sudhir,
>>>
>>> >>note can not be applied as it doesn't match correct version.
>>>
>>> Hmmm... What version are you on? Service Patch level?
>>>
>>> I will be upgrading another 4.6c to ECC6 soon, so I have interest in this
>>> issue you are experiencing.
>>>
>>> The last system I do not believe I had this scenario.
>>>
>>> Rick Sample | Workflow Analyst/Developer
>>> 11885 Lackland Road | Maryland Heights, MO 63146 | Office (314) 573-5700|
>>> rick.sample at graybar.com <//rick.sample at graybar.com>
>>> www.graybar.com - *Works to Your Advantage*
>>>
>>> [image: Graybar(R) works to your advantage]
>>>
>>>  ------------------------------
>>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
>>> Behalf Of *Maue, Thomas
>>> *Sent:* Thursday, July 31, 2008 12:05 PM
>>> *To:* SAP Workflow Users' Group
>>> *Subject:* RE: _RULE_RESULT binding
>>>
>>>   Sudhir,
>>>
>>> Ran into the same issue, if the work item is executed then the *_
>>> Rule_Result* is populated and you have what you need.  But if not
>>> executed, like when a deadline is reached, you get nothing - very annoying.
>>>
>>> I had to add a background step to return the rule agents before routing
>>> the escalation to managers or sending an SAP notification to agents.  Some
>>> of these were responsibilities type rules so had to create a method to find
>>> agents since there was no corresponding function module to execute.
>>>
>>> Would have been a lot easier/cleaner if *_Rule_Result *was populated!
>>>
>>> Regards,
>>>
>>> Thomas Maue
>>>  ------------------------------
>>>
>>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
>>> Behalf Of *Sudhir Pargaonkar
>>> *Sent:* Thursday, July 31, 2008 10:39 AM
>>> *To:* SAP Workflow Users' Group
>>> *Subject:* _RULE_RESULT binding
>>>
>>> Hi All,
>>>
>>> I am on ECC 6.0 system.. I want to get result of agent determination rule
>>> into workflow container so that I can send all these users reminder email
>>> once the deadline is reached.
>>>
>>> In earlier systems, it used to work fine.. but now, no values are being
>>> passed to workflow container even though the binding is correct. I tried to
>>> apply SAP NOTE 707767 but it says, note can not be applied as it doesnt
>>> match correct version.
>>>
>>> any suggestions on how to fix this issue? I can always create a new step
>>> and a method to find out list of agents selected, but wanted to do it the
>>> right way..
>>>
>>> thanks
>>> Sudhir
>>>
>>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20080731/11245f61/attachment.htm
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/gif
Size: 1877 bytes
Desc: not available
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20080731/11245f61/attachment.gif