_RULE_RESULT binding

[Sudhir Pargaonkar]

Hi Rick,

I understand that WF-BATCH would be the user that would set workitem as
obsolete. Let me explain the scenario:

workitem is in the inbox of say 5 users determined by a agent determination
rule. as per thomas email, when any one of them executes the workitem, we
know "Executed By" user as well as list of these 5 users in workflow
container if we have a binding between _RULE_RESULT and a workflow container
element.

Issue is, if we have a modeled deadline.. and WF-BATCH sets workitem to
obsolete status using process control step. In this case, we still need list
of those 5 users who had the workitem in their inbox. So that we can send
them an email saying, they have missed the deadline. In this scenario,
contents of _RULE_RESULT are not transfered to workflow container even if we
have correct binding.

hope that explains the situation. I am also in the process of creating a
method and background step to read agents of the workitem to avoid this
problem.

Let me know if there is another solution to keep the design clean.

Thanks
Sudhir

2008/7/31 Sample, Rick <Rick.Sample at graybar.com>

>  Thomas,
>
>
>
> Sorry, I may be jumping into the middle and I may be missing something but
> I don't see the issue.
>
> How is the task terminating? By the deadline itself? i.e. an actual agent
> does not have to execute
>
> the task for it to complete?
>
>
>
> >>Ran into the same issue, if the work item is executed then the *_
> Rule_Result*
>
> >>is populated and you have what you need.
>
> An 'actual agent' executed the task, and you have an agent.
>
>
>
> >>But if not executed, like when a deadline is reached, you get nothing -
> very annoying.
>
> If the deadline is reached, and no 'actual agent' executed the task, I
> would think
>
> you would *not* want to populate the _*Rule_Result. *Would only
> have WF-BATCH as the agent
>
> because WF-BATCH is the user that tripped the Deadline. Not an agent.
>
>
>
> Sudhir,
>
> >>note can not be applied as it doesn't match correct version.
>
> Hmmm... What version are you on? Service Patch level?
>
>
>
> I will be upgrading another 4.6c to ECC6 soon, so I have interest in this
> issue you are experiencing.
>
> The last system I do not believe I had this scenario.
>
>
> Rick Sample | Workflow Analyst/Developer
> 11885 Lackland Road | Maryland Heights, MO 63146 | Office (314) 573-5700 |
> rick.sample at graybar.com <//rick.sample at graybar.com>
> www.graybar.com - *Works to Your Advantage*
>
> [image: Graybar(R) works to your advantage]
>
>
>
>  ------------------------------
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Maue, Thomas
> *Sent:* Thursday, July 31, 2008 12:05 PM
> *To:* SAP Workflow Users' Group
> *Subject:* RE: _RULE_RESULT binding
>
>  Sudhir,
>
>
>
> Ran into the same issue, if the work item is executed then the *_
> Rule_Result* is populated and you have what you need.  But if not
> executed, like when a deadline is reached, you get nothing - very annoying.
>
>
>
> I had to add a background step to return the rule agents before routing the
> escalation to managers or sending an SAP notification to agents.  Some of
> these were responsibilities type rules so had to create a method to find
> agents since there was no corresponding function module to execute.
>
>
>
> Would have been a lot easier/cleaner if *_Rule_Result *was populated!
>
>
>
> Regards,
>
> Thomas Maue
>  ------------------------------
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Sudhir Pargaonkar
> *Sent:* Thursday, July 31, 2008 10:39 AM
> *To:* SAP Workflow Users' Group
> *Subject:* _RULE_RESULT binding
>
>
>
> Hi All,
>
> I am on ECC 6.0 system.. I want to get result of agent determination rule
> into workflow container so that I can send all these users reminder email
> once the deadline is reached.
>
> In earlier systems, it used to work fine.. but now, no values are being
> passed to workflow container even though the binding is correct. I tried to
> apply SAP NOTE 707767 but it says, note can not be applied as it doesnt
> match correct version.
>
> any suggestions on how to fix this issue? I can always create a new step
> and a method to find out list of agents selected, but wanted to do it the
> right way..
>
> thanks
> Sudhir
>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>
>
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