extended notifications and sap mail.

[Dart, Jocelyn]

Hi John, 
 
Do you mean SELFITEM.SENDTASKDESCRIPTION ? 
 
This is a background task and not a dialog task and so NEVER goes to a user's workflow inbox - it just fires a mail to a mail inbox - and hence will NEVER be processed by Extended Notifications unless ....
 
you create your own notification/category/scenario handlers etc. to read the details of the mail from SAP Office and create a separate extended notification to send to their email inbox. This is possible but a few days work and delving around in the murky depths of SAP Office. In any case the notification would still be separate from the extended notification based on dialog work items.
 
Otherwise if you only want this mail and no other mail ever to go to the user's email address you will have to set the U recipient type and add your own code to extract the user's email address prior to calling your selfitem step. 
 
 
Regards,
Jocelyn 

________________________________

From: sap-wug-bounces at mit.edu on behalf of John A Haworth
Sent: Thu 3/07/2008 1:19 AM
To: SAP Workflow Users' Group
Subject: RE: extended notifications and sap mail.



Hi 

Just to clarify. I am using Extended notifications, in the filter list I have all the tasks from my workflow. Including a 'For info only' task that is based on BO SELFITEM and TASKDESCRIPTION. All the tasks arrive in my outlook inbox Except for the 'For info only' task which goes to my Sap Inbox as a mail. I cant use SO16 to autoforward it to outlook. 

Thanks 

John

CSC Computer Sciences Limited
Registered Office: Royal Pavilion, Wellesley Road, Aldershot, Hampshire, GU11 1PZ, UK
Registered in England No: 0963578

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"Dart, Jocelyn" <jocelyn.dart at sap.com> 
Sent by: sap-wug-bounces at mit.edu 

02/07/2008 08:37 
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"SAP Workflow Users' Group" <sap-wug at mit.edu>


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RE: extended notifications and sap mail.	

		




Not necessary - just use transaction SO16 to send to user's home address - i.e. their email address maintained in SU01.
Regards,
Jocelyn 

________________________________

From: sap-wug-bounces at mit.edu on behalf of Inbal Amiel
Sent: Wed 2/07/2008 2:58 AM
To: SAP Workflow Users' Group
Subject: Re: extended notifications and sap mail.


Hi John,

Recipient type should be e-mail address

Inbal


2008/7/1 John A Haworth <jhoworth at csc.com>:



                Apologies for the query, I should know this by now, but its late in the day! 
                
                I am using extended notifications to send an email to a user when they have a workitem that needs attention, that fine. 
                
                I also want to send an email for info only to the user. Using the send mail task i.e.  the senditem and taskdescription i am send ing the info only email. But it is being received as a sap mail, and not being sent out as via sapconnect. Dont want to switch on auto forwarding as that will send everything for the user. I only have the sap user id available, do I just change the Type ID i.e. recipient type? 
                
                Cheers 
                
                John
                
                CSC Computer Sciences Limited
                Registered Office: Royal Pavilion, Wellesley Road, Aldershot, Hampshire, GU11 1PZ, UK
                Registered in England No: 0963578
                
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