Rule resolution

[Mamun Siddiqui]

Thnx for yr reply marc.

Now tho check if the position has  a valid agent do I have to use a function
module or Can u kindly explain a little bit how I do that.

with thanks
Mamun

On 1/20/08, Correia, Marc (IST) <Marc.Correia at riotinto.com> wrote:
>
>  Hi Mamun
>
>
>
> The easiest way would be to create your own task, check to see if there is
> a valid agent in the position. You then set a flag so that you know if the
> position is filled or not. Then in the workflow you can evaluate the flag if
> someone is in the position you continue as per normal, if not you can do
> send mail step and inform the initiator. You may want to build a wait step
> in the workflow so that once the position is filled the workflow will
> continue and if you go manual you may want to have events responded to in
> the workflow to complete it.
>
>
>
> Regards,
>
> Marc.
>
>
>  ------------------------------
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Mamun Siddiqui
> *Sent:* Monday, 21 January 2008 8:39 AM
> *To:* sap-wug at mit.edu
> *Subject:* Rule resolution
>
>
>
> HI Gurus,
>
>
>
> I am new in workflow. For our project we have created a org structure.
> Which has O-S-US.
>
> There are only two positions Agent and Lead Agent.
>
>
>
> If I want to send an workitem to lead-agent I can send it to the position.
> But as our business will be maintaining the org structure they want an
> option that in case if any user is not assigned to the Lead-agent it should
> inform the workflow initiator.
>
>
>
> Do I have to use a rule, or how I do that Please help.
>
>
>
> With thanks
>
> Mamun
>
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