Workflow administrator

[Keohan, Susan]

Hi Gerald,

Excellent question.  I suppose you could remove the authorizations to release the PO from the Basis authorizations.  On the other hand, the Workflow Administrator needs a lot of authorizations (sometimes) in order to keep things moving.  Ideally, this person would be a trusted individual who would know NOT to approve the PO, but to initiate the correction procedures necessary, and restart the workflow.
You could have your workflow look for approvers in the step prior to the approval task.  If no approvers are found, then let that task error out.  The WF Admin can take corrective measures and you are still not giving the approval task to the WF Admin.

Finally, regarding trusted individuals, your workflow administrator will (or at least *ought*) to have access to many powerful workflow transactions, and if they were determined, they would find a way to approve a PO.  I've been doing WF Admin for years, and I've never wanted my fingerprints on a PO approval.

Regards,
Sue

---
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
Phone: 781-981-3561
Fax:   781-981-1607
keohan at ll.mit.edu<mailto:keohan at ll.mit.edu>

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Gerald Pecover
Sent: Tuesday, January 15, 2008 7:53 PM
To: sap-wug at mit.edu
Subject: Workflow administrator

We are developing a fairly straight forward PO aprproval workflow and using SWU3, have specified a User Id to act as Workflow administrator ready for when things go wrong. In the case where workflow cannot determine the agent (perhaps master data is missing), we want the work item to be sent to WF Admin.

Once it is with WF Admin, we do not want them to have the option to approve it, only to forward it to the correct agent.

Is this possible and how?

I thank you for your time and good advice.

--
Regards

Gerald Pecover

pecover at gmail.com<mailto:pecover at gmail.com>
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