viewing IXOS images via the UWL

[Nietz, Karl K]

Hi,

We have scanned IXOS images (invoices etc) attached to workitems in a
backend 4.7 system.  These are created via the ArchiveLink technology
using transaction OAWD.

We can see the workitems rendered in the Universal Worklist successfully
but when we attempt to execute a workitem where the IXOS image is
displayed, or click on the hotlink attachment for the IXOS image, an
error occurs.  It seems that the IXOS viewer cannot be started-up from
within the UWL.

Is it possible to configure the UWL or ITS so that IXOS documents can be
viewed in the UWL?

Karl Nietz
Workflow Support Team Leader
CSC Melbourne
Ph:   61 3 86951157
Mob: 61 434 181303



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