Determining Agent, mail-Id's

[Griffiths, Mark]

Hi Ajay,
 
I'd suggest that you first work through some of the tutorials in sap
help.  It may also be worth going on a training course (BIT600 and
BIT601).  Once you are up to speed on the basics you will then be able
to create Rules to dynamically find agents.  If you need dynamic e-mail
addresses too you may need a background step or attribute to calculate
the value.  I find extending business object USR01 with an e-mail
address attribute to be quite useful.  Your other option would be to use
extended notifications to send mails for work items in your system -
look at the help for SWNADMIN and SWNCONFIG.
 
Regards,
 
 
Mark
 


________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of V Ajay K
Sent: 21 April 2008 20:21
To: sap-wug at mit.edu
Subject: Determining Agent, mail-Id's


 
Hi,
 
I need your help and guidence to Build Workflow. Please guide me.
 
Am developing a workflow to trigger workitem and a mail to the Outlook
inbox. 
 
*Please check the attached document for more details.
 
Work Item: Am able to do that by assigning the SAP User id directly in
the Agent tab of Task. But how can i determine the User Dynamically, I
mean how to assign a user Id based on some condition. 
 
Mail-Id: Also in thins case am assigning the mail-Id directly, How to
get the mail-id's dynamically.

-- 
Ajay K Veeramaneni 
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