2 DL Notifications

[Ravi Dixit]

Hi Shai

The manager receives, the LE one that he is meanto receive. I am not sure on
the second question but it is not happening always only intermittently.
There is no substitution set up at any of the levels.
In the examples where it has sent 2 notifications, it actually creates two
DL workitems, please see the attached screenshots.

Thanks.

Regards
Ravi


> Date: Mon, 14 Apr 2008 11:07:21 -0700 (PDT)
> From: Shai Eyal <shai.eyal at yahoo.com>
> Subject: Re: 2 DL Notifications (Ravi Dixit)
> To: sap-wug at mit.edu
> Message-ID: <827081.71727.qm at web59109.mail.re1.yahoo.com>
> Content-Type: text/plain; charset="utf-8"
>
> Ravi,
>
> It does sounds like a mystery. Few questions that might lead to the
> problem:
> Looking into the manager worklist you should be able to see which deadline
> he gets. Is it requested end + latest end ?
> Is this happening to all employees or only few specific ?
> How about substitution - do we have any ? (at employee level off course).
> 10x,
>
>
> Regards,
> Shai Eyal
> SAP Logistics senior consultant
> SAP Workflow specialist
> Mobile: 972-52-5816633
>
>
>
> Message: 1
> Date: Mon, 14 Apr 2008 10:25:06 +1000
> From: "Ravi Dixit" <dolbydix at gmail.com>
> Subject: Re: 2 DL Notifications
> To: sap-wug at mit.edu
> Message-ID:
>    <eb76006c0804131725nb5c9925q1ce0cd937bdcf774 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Dear Shai
>
> Thanks for your response.
>
> You are right about the RE, it should have been RE not RS, my apologies.
>
> It still does not explain the 2 notifications to the manager of approver.
> The set up is Requested End goes to Employee(applicant of Leave), and
> Latest
> End is sent to Manager of approver.
>
> Any input would be much appreciated.
>
> Best Regards
> Ravi Dixit
>
>
>
> > Message: 3
> > Date: Fri, 11 Apr 2008 01:38:34 -0700 (PDT)
> > From: Shai Eyal <shai.eyal at yahoo.com>
> > Subject: Re: 2 DL Notifications
> > To: sap-wug at mit.edu
> > Message-ID: <996779.38046.qm at web59115.mail.re1.yahoo.com>
> > Content-Type: text/plain; charset="utf-8"
> >
> > Dear Ravi,
> >
> > Request Start means the workitem is created at WAITING status and
> appears
> > in the employee worklist only when Request start is reached. It does not
> > send notification. Therefore I can guess you refered to Latest Start.
> Now,
> > Latest Start will never happen if the employee starts processing the
> > workitem (which means the status is not READY anymore) even if it does
> not
> > get completed. So this may be the reason. As for the manager receiving
> two
> > notifications - I'd check the Requested End also.
> >
> > Good luck
> >
> > Regards,
> > Shai Eyal
> > SAP Logistics senior consultant
> > SAP Workflow specialist
> > Mobile: 972-52-5816633
> >
> >
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