Extended Notifications for SAP Business Workflow

Wed May 30 18:35:40 EDT 2007

Rick, There's nothing wrong with those settings.   Most likely cause of
error when creating notifications I've found is problems with finding
email addresses or problems with the system's email setup itself (check
txn SCOT/SOST).  So check you can actually send an email from your
system, that your users and that your WF-BATCH user (and yourself when
you are testing) all have valid email addresses defined either in the
user master or in infotype 105/0010.   Worst case it is possible to
debug your way through using SWN_SELSEN_TEST.

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Pincus, Rick G
Sent: Wednesday, 30 May 2007 5:22 AM
To: SAP Workflow Users' Group
Subject: RE: Extended Notifications for SAP Business Workflow

Jocelyn,

thanks for the tips. I still can't seem to get the alerts to deliver,
and get the same, cryptic "Error when creating message".  Attached are
the screenshots for my subscription settings.  Please advise if you see
anything else. 

Thanks again.

Rick

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Dart, Jocelyn
Sent: Thursday, May 24, 2007 2:36 AM
To: SAP Workflow Users' Group
Subject: RE: Extended Notifications for SAP Business Workflow

You need to put the handler in your subscription - use recipient type
CUS and handler CL_SWN_SUBSCRIPTION
and in the Delivery Type for EMAIL_HTML the Dispatcher Addr Type should
be empty. 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

The information contained in or attached to this electronic transmission
is confidential and may be legally privileged. It is intended only for
the person or entity to which it is addressed. If you are not the
intended recipient, you are hereby notified that any distribution,
copying, review, retransmission, dissemination or other use of this
electronic transmission or the information contained in it is strictly
prohibited. If you have received this electronic transmission in error,
please immediately contact the sender to arrange for the return of the
original documents. 

Electronic transmission cannot be guaranteed to be secure and
accordingly, the sender does not accept liability for any such data
corruption, interception, unauthorized amendment, viruses, delays or the
consequences thereof.

Any views expressed in this electronic transmission are those of the
individual sender, except where the message states otherwise and the
sender is authorized to state them to be the views of SAP AG or any of
its subsidiaries. SAP AG, its subsidiaries, and their directors,
officers and employees make no representation nor accept any liability
for the accuracy or completeness of the views or information contained
herein. Please be aware that the furnishing of any pricing information/
business proposal herein is indicative only, is subject to change and
shall not be construed as an offer or as constituting a binding
agreement on the part of SAP AG or any of its subsidiaries to enter into
any relationship, unless otherwise expressly stated. 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Pincus, Rick G
Sent: Wednesday, 23 May 2007 11:51 PM
To: SAP Workflow Users' Group
Subject: RE: Extended Notifications for SAP Business Workflow

Thanks for the information. I found the logs, but still don't get any
good error messages to troubleshoot what is wrong. The only error is
Error When Creating Message: "Message no. SWN032" Attached are the logs,
and screenshots of the settings in SWNCONFIG. Can anyone see anything
set incorrectly?

Rick

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Dart, Jocelyn
Sent: Wednesday, May 23, 2007 3:55 AM
To: SAP Workflow Users' Group
Subject: RE: Extended Notifications for SAP Business Workflow

Logs can be found in transaction SLG1. 

Check you have the following configured to work together:

Delivery Schedule
Schedule Selection 
Subscription 
Filter 
General Settings 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

The information contained in or attached to this electronic transmission
is confidential and may be legally privileged. It is intended only for
the person or entity to which it is addressed. If you are not the
intended recipient, you are hereby notified that any distribution,
copying, review, retransmission, dissemination or other use of this
electronic transmission or the information contained in it is strictly
prohibited. If you have received this electronic transmission in error,
please immediately contact the sender to arrange for the return of the
original documents. 

Electronic transmission cannot be guaranteed to be secure and
accordingly, the sender does not accept liability for any such data
corruption, interception, unauthorized amendment, viruses, delays or the
consequences thereof.

Any views expressed in this electronic transmission are those of the
individual sender, except where the message states otherwise and the
sender is authorized to state them to be the views of SAP AG or any of
its subsidiaries. SAP AG, its subsidiaries, and their directors,
officers and employees make no representation nor accept any liability
for the accuracy or completeness of the views or information contained
herein. Please be aware that the furnishing of any pricing information/
business proposal herein is indicative only, is subject to change and
shall not be construed as an offer or as constituting a binding
agreement on the part of SAP AG or any of its subsidiaries to enter into
any relationship, unless otherwise expressly stated. 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Pincus, Rick G
Sent: Wednesday, 23 May 2007 6:11 AM
To: sap-wug at mit.edu
Subject: Extended Notifications for SAP Business Workflow

I'm attempting to set up Email Notifications for new workitems to
deliver to user's Outlook inboxes.

I configured the appropriate fields in SWNCONFIG (at least I believe I
did).

When I attempt to manually run report SWN_SELSEN I get the following
message:

Selection of Notifications

00000 notifications selected
00000 notifications deleted (logically)
00000 new notifications saved
00000 notifications saved

Sending Messages

00042 notifications selected
00000 messages sent
Unable to send 00000 notifications due to errors

I ran program SWN_SELSEN_TEST.  I get errors "Error when creating
message" but no futher details appear.

Any ideas where to look? 

Thanks

Rick Pincus
Technical Consultant
National Gypsum Company
704.365.7644

________________________________

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