How to make a notification stay in a users inbox until they action it?

[Flavio Oliveira]

What is the task the user has to do?
 
One option is not to use the SELFITEM.DISPLAY and just ask the user to do something. 
 
Instead, you can send the message with the task he has to perform. If this task is asynchronous, you are done. If it is not, 
you can create a loop on your workflow that will check if the task was done and send the message again if it was not.
 
The option to use the "confirm end of process" is ok to, but the user can always left the message doing nothing.
 
Regards,
Flávio.> Subject: How to make a notification stay in a users inbox until they action it?> To: SAP-WUG at mit.edu> From: Paul.Bakker at osr.treasury.qld.gov.au> Date: Thu, 29 Mar 2007 17:29:28 +1000> > Wuggers,> > I would like to send a notification workitemto a user (a simple piece of> text, with an instruction: eg 'Please do X').> > That's easy. But I would also like the workitem to _stay_ in their inbox> until they've done it. How do you achieve that?> > I thought I could do it with a terminating event (X_IS_DONE), but the> notification task is based on SELFITEM.DISPLAY, which is a synchronous> method.> As far as I understand it, synchronous methods terminate once executed, and> do not need to wait for the terminating event.> > Is there a better approach? Would I need to build a new, asynchronous> version of SELFITEM.DISPLAY?> > thanks for your thoughts,> Paul B> > > ******************************************************************************************************************************************************> > Only an individual or entity who is intended to be a recipient of this e-mail may access or use the information contained in this e-mail or any of its attachments. Opinions contained in this e-mail or any of its attachments do not necessarily reflect the opinions of Queensland Treasury.> > The contents of this e-mail and any attachments are confidential and may be legally privileged and the subject of copyright. If you have received this e-mail in error, please notify Queensland Treasury immediately and erase all copies of the e-mail and the attachments. Queensland Treasury uses virus scanning software. However, it is not liable for viruses present in this e-mail or in any attachment. > > ******************************************************************************************************************************************************> > _______________________________________________> SAP-WUG mailing list> SAP-WUG at mit.edu> http://mailman.mit.edu/mailman/listinfo/sap-wug
_________________________________________________________________
Explore the seven wonders of the world
http://search.msn.com/results.aspx?q=7+wonders+world&mkt=en-US&form=QBRE
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20070329/931c1246/attachment.htm