WF Email - URL content not hidden

Susan Keohan keohan at ll.mit.edu
Fri Jan 26 19:24:24 EST 2007


Hi Sherie, Tom, thank you.

Tom, we are not an outlook shop, but I appreciate the hints... I can 
change my mail settings to send HTML, but it doesn't seem to matter for 
incoming email.  There's nothing I can find to send in to the task which 
can alter this.

Sherie, yes, I've tried that.   No joy.

The email is being generated by SELFITEM SENDTASKDESCRIPTION, and the 
task description, as you've guessed, is where I am pulling in the URL as 
an attribute of the Business Object.  In SOST, the URL with the HTML tag 
looks great, but after it gets sent out (to our non-outlook email 
client) it's back to plain gobbledy-gook...

That is why I pulled this old message out of the archives to check with 
the wizards and wizardesses of workflow.

The attached doc shows the description in the editor, in SOST, and then, 
finally, when it arrives in my email.

Any help, as always, is appreciated.

Munday,Sherie J. wrote:
> This may be way too simple... But when you enter the URL links in the
> email text... Did you use the change editor and mark them as comment
> type?  I believe that worked for us.
> Cheers,
> Sherie
> 
> Sherie Munday
> Worklfow Developer/Analyst
> Air Products & Chemicals, Inc. 
> 
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Susan R. Keohan
> Sent: Friday, January 26, 2007 4:30 PM
> To: SAP Workflow Users' Group
> Subject: Re: WF Email - URL content not hidden
> 
> An oldie, but still a goodie.
> 
> SRM 5.0 - Basis 700.
> 
> Sorry, this is not strictly a workflow question.
> 
> Jocelyn, my basis folks say that they cannot convert RAW to HTM.  I
> said, Jocelyn says that we can.  (That ought to be good enough, right?)
> 
> I can see in SCOT > NODES > DISPLAY that the settings for Node SMTP,
> Address Type Internet, and Output Format RAW Text only has PCL,  PDF ,
> PS, TXT or No Conversion.  I can't argue with Basis, as these appear to
> be the only available options.
> 
> I must be missing something... A conversion routine, or function
> somewhere ?  Extra SCOT config ?
> 
> Dart, Jocelyn wrote:
>> Sounds like you haven't sent it out as HTML - but as plain text.
>> You need to send it out in HTML format so the mail client (Outlook) 
>> recognises html commands in the body.
>> Check/change your SCOT settings.   Yes you can convert RAW to HTM -
> you 
>> just need to add the appropriate entry to the SCOT config.
>>  
>>
>> Regards,
>> *Jocelyn Dart*
>> Senior Consultant
>> *SAP Australia Pty Ltd.*
>> Level 1/168 Walker St.
>> North Sydney
>> NSW, 2060
>> Australia
>> T   +61 412 390 267
>> M   + 61 412 390 267
>> E   jocelyn.dart at sap.com
>> http://www.sap.com <http://www.sap.com/>
>>
>> The information contained in or attached to this electronic 
>> transmission is confidential and may be legally privileged. It is 
>> intended only for the person or entity to which it is addressed. If 
>> you are not the intended recipient, you are hereby notified that any 
>> distribution, copying, review, retransmission, dissemination or other 
>> use of this electronic transmission or the information contained in it
> 
>> is strictly prohibited. If you have received this electronic 
>> transmission in error, please immediately contact the sender to 
>> arrange for the return of the original documents.
>>
>> Electronic transmission cannot be guaranteed to be secure and 
>> accordingly, the sender does not accept liability for any such data 
>> corruption, interception, unauthorized amendment, viruses, delays or 
>> the consequences thereof.
>>
>> Any views expressed in this electronic transmission are those of the 
>> individual sender, except where the message states otherwise and the 
>> sender is authorized to state them to be the views of SAP AG or any of
> 
>> its subsidiaries. SAP AG, its subsidiaries, and their directors, 
>> officers and employees make no representation nor accept any liability
> 
>> for the accuracy or completeness of the views or information contained
> 
>> herein. Please be aware that the furnishing of any pricing 
>> information/ business proposal herein is indicative only, is subject 
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>> binding agreement on the part of SAP AG or any of its subsidiaries to 
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>>
>>  
>>
>> ----------------------------------------------------------------------
>> --
>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
>> Behalf Of *Richard Marut
>> *Sent:* Tuesday, 24 January 2006 11:49 PM
>> *To:* 'SAP Workflow Users' Group'
>> *Subject:* RE: WF Email - URL content not hidden
>>
>> Baskaran,
>>
>>  
>>
>> I've rarely gotten it to work in various versions and it wasn't 
>> reliable when it did work.
>>
>>  
>>
>> My recent solution was to create a new method. This method builds a 
>> table with the html commands and passes it to table contents_txt in 
>> function module so_new_document_att_send_api1. I also set 
>> packing_list-doc_type to 'HTM' but I don't know if this actually had 
>> an affect on it. I never did test it with any other doc_type vallues.
>>
>>  
>>
>> Richard...
>>
>>  
>>
>> ----------------------------------------------------------------------
>> --
>>
>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
>> Behalf Of *Baskaran Aluru
>> *Sent:* Monday, January 23, 2006 3:08 PM
>> *To:* SAP-WUG at MITVMA.MIT.EDU
>> *Subject:* WF Email - URL content not hidden
>>
>>  
>>
>> I have this issue in 470/Basis 620.  I searched the archive but could 
>> not find any hints for this so far and would appreciate any help.
>>
>>  
>>
>> A email is sent from a sendmail task with a few URL links such as this
> 
>> in the description:
>>
>>  
>>
>> Test4: <A HREF="http://www.yahoo.com">Yahoo </A>
>>
>> test5: <a href="http://www.sap.com">SAP-Page</a>
>>
>>  
>>
>> The email is generated and in SOST it shows that the URL is hidden
>> properly:  (Screen shot attached)
>>
>>  
>>
>> Test4: _Yahoo_
>>
>> test5: _SAP-Page_
>>
>>  
>>
>> So it appears as if till then it is handled by WF properly.  But when 
>> it is viewed in a email reader such as Outlook, it again appears as a
> command:
>>  
>>
>> Test2: <A HREF="http://www.yahoo.com">Yahoo </A>
>>
>> Test3: <a href="http://www.sap.com">SAP-Page</a>
>>
>>  
>>
>> The SCOT node config for RAW is set to TXT.  It does not show HTM here
> 
>> so changing that is not an option.
>>
>>  
>>
>> Is it possible to send out these emails in HTML format directly using 
>> SENDTASKDESCRIPTION or from workflow itself? What do we need to do 
>> this?  Any help is appreciated.
>>
>>  
>>
>> TIA,
>>
>> Baskaran.
>>
>>  
>>
>>
>> ----------------------------------------------------------------------
>> --
>>
>> _______________________________________________
>> SAP-WUG mailing list
>> SAP-WUG at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/sap-wug
> 
> --
> Susan R. Keohan
> SAP Workflow Developer
> MIT Lincoln Laboratory
> 244 Wood Street
> LI-200
> Lexington, MA. 02420
> Phone: 781-981-3561
> Fax:   781-981-1607
> keohan at ll.mit.edu
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
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> _______________________________________________
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> 

-- 
Susan R. Keohan
SAP Workflow Developer
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
781-981-3561
keohan at ll.mit.edu
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