Resolution Rule Problem

[Munday,Sherie J.]

Stephane,
The advance with dialog flag is not the problem for certain.  There are a few possibilities.  Rules are client dependant, so make sure that when you test the rules, you are testing in the same system, same client.  Another possibility is that the rule for the second step is failing for some reason (usually binding), and thus is sending the task to all possible recipients.  If you do not check the box for "Terminate if Rule Resolution without Result", then all possible recipients will receive the work item.
Best Wishes,
Sherie
 
Sherie Munday
Workflow Developer/ Analyst 
Air Products & Chemicals, Inc.

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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Stéphane Bailleul
Sent: Tuesday, February 27, 2007 10:11 AM
To: sap-wug at mit.edu
Subject: Resolution Rule Problem


Hi All, 
 
I am using a workflow from the Portal, the workflow happens in R3 4.7
 
There are two tasks ( general task) with rule to find the agent and marked as advance with dialog.
The first rule 91000049 has with our test data user A  as a result
The second rule 91000048 has with our test data user B as a result
 
When user A receives the first workitem in his UWL inbox and approves it, he then jump directly to the screen of the second workitem.
The workflow log indicates him has the receiver of the item while the rule tested separetly is showing user B.
 
This does not happen within our test system but in our quality system.
Do you think that this could be due to the advance with Dialog flag ? And do you have an idea as why the two systems could react differently ?
 
Cheers and thanks for your answers
 
 
Stephane


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