sendtaskdescription sends same email twice

[Thomas Maue]

Paul,

Have experienced this before with the SELFITEM Business Object in 4.6C.
The problem is the inherited SELFITEM reference with the task element
_WI_Object_Id.  I was able to get around this in previous releases by
creating a message using the 'send mail' wizard in the Workflow builder.
This created a task without the inherited reference (no more problem).  In
release 4.6C that wizard is gone and replaced with 'send mail' create step.
See if you can manually create a task without the SELFITEM reference.

I agree this is a bug and reported it to OSS a long time ago from multiple
client sites.  Have not had to deal with 4.6C recently so have not checked
OSS for notes.

Regards,
Thomas Maue



                                                                           
             Paul.Bakker at osr.t                                             
             reasury.qld.gov.a                                             
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                                       sendtaskdescription sends same      
             02/22/2007 05:38          email twice                         
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Hi Folks,

I'm at a 46C site where a custom workflow is sending different email
messages to different agents.

We have defined two tasks based on SELFITEM.SENDTASKDESCRIPTION; one that
sends a letter to an employee, and then a *different* letter to his boss.
They are executed in sequence.

When you look at the workflow log, everything looks fine.. and emails are
indeed sent to the employee and his boss.

The only problem is that the second letter is *identical* to the first one!
Both the subject line and the content are the same, despite the fact that
they are clearly different in the workflow log.

Is this a known bug? Do I have to refresh SELFITEM in some way?

I've checked the WUG archives and OSS, but no joy. Reversing the sequence
of the letters doesn't help.

Thanks for any tips or ideas

cheers
Paul


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